JH
Janandy H
Active since Oct 2021
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
I would like to write a review about Oneplan Insurance
I would like to write a review about Oneplan Insurance. Julian’s assistance with the medical aid fund and information I needed. Thanks to you, my husband can now go to the doctor. 10010 service - excellent.
53 replies
8 months ago
That Couch Place: A Hidden Gem in Pretoria North
I recently discovered That couch place and was blown away by its incredible selection and exceptional service. This store is a treasure trove of stylish furniture and unique finds that cater to every taste. The moment we made contact with them, the staff was incredibly friendly, knowledgeable, and helpful without being overly pushy. They took the time to understand my preferences on my new couches and offered personalized recommendations on my mattress. The Couch Place is truly impressive, offering a diverse range of options from trendy pieces to timeless classics. I found myself drawn to the unique and high-quality items that set this store apart. I can't recommend them enough. It's a must-visit for anyone seeking a truly exceptional shopping experience. The combination of beautiful furniture or excellent customer service makes it a standout destination in Pretoria.
0 replies
20 months ago
Utterly disgusted with customer service/ complaints and mismatching finances between creditors and Debt Rescue
Utterly disgusted with customer service/ complaints and mismatching finances between creditors and Debt Rescue I got into a car accident about a month ago and my car insurance paid out and finalized my outstanding car finance. I have asked for settlement letters from my creditor MTN and the letters I have received was an amount WAY HIGHER than what was showing on my Debt rescue portal. I have contacted Debt rescue since 1 April 2024 to get this matter resolved so that I can settle my account and get my clearance certificate (I have went as far to suspend my debit order). I have been the one that has reached out and got empty promises of getting feedback, should I get a response it will be "we are still working on your MTN balance however we are still waiting on feedback from MTN" More concerning would be that my creditors show way larger amount outstanding than my debt rescue portal does, where is my money going to? WHY are my creditor not kept up to date with how much is outstanding on my account? The customer "care" or lack of service has been lacking. No support from this company to expedite this procedure. I would not recommend debt rescue to anybody I cared about because this has been the worst experience I've had with customer service in my life. Please don't make the mistake I did with using this company. Especially in regards to your finances. Use another company rather. Utterly disappointed. More admin for me and less action from Debt Rescue. That. Is. All.
53 replies
24 months ago
MTN & Debt Rescue
The fact that neither MTN nor Debt Rescue are helping me aggravates me greatly. Everyone seems to become silent when you want to give them money, in my opinion. All I want is to pay MTN and move on. Since April 1st, I have sent multiple emails, and to date, I have only received a well-meaning response “that I will receive a reply within 24 hours” from Debt Rescue and MTN. This is ridiculous, as Debt Rescue claimed to have contacted MTN. This is a horrible service, and from what I understand, debt rescue is meant to help me.
0 replies
24 months ago
Debt Rescue & MTN
The fact that neither MTN nor Debt Rescue are helping me aggravates me greatly. Everyone seems to become silent when you want to give them money, in my opinion. All I want is to pay MTN and move on. Since April 1st, I have sent multiple emails, and to date, I have only received a well-meaning response “that I will receive a reply within 24 hours” from Debt Rescue and MTN. This is ridiculous, as Debt Rescue claimed to have contacted MTN. This is a horrible service, and from what I understand, debt rescue is meant to help me.
53 replies
55 months ago
most bad customer service ever
Never in my life have I ever seen this bad customer service. Paid my bills 27.09.2021. My phone got switched of 30.09.2021. Had a chat with three consultants on 06.10.2021 & 07.10.2021 & 09.10.2021 which I can call by name and the the time. Still no luck. After changing the details to cash they still deduct money of my account 18.10.2021. Laid a complaint on Twitter 13.10.2021 & still no luck. Laid a complaint again on 19.10.2021 told me it will be sorted in 24H - 24H has passed and still nothing from MTN. This is ridicules. If i could i will give them a 0 rating. Canceling my contract as soon as I can. I will never ever recommend MTN to anyone.
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)