Active since Oct 2021
I had the worst experience of my life with OB pavilion. It needs to close down or change Management because the food is so bad. I got served a platter for one, which I was told only when the food was sent to me that the fish is different. I felt that was very unprofessional. As hungry as I was I accepted and ate. The fish was a slimy rough fish absolutely not what i came for, the calamari and squid heads were were over done. I feel ****** for my money. And the portion side is absolutely tiny. NOT WORTH THE FOR MONEY!!!
I will not ever come back to stay here, it has been the worst stay we have experienced with First group. I've stayed with the group more than 5 times last year and to start this year off by staying here, a decision I regret. Attached are the pictures of the poor condition of the room. Spider webs A broken knife A broken fridge ****roach in the fridge and sink areas??? Water from a leak that a wall could be wiped??? The steps could have had a railing instead it doesn’t. I have a 1 year old that fell on the sharp edge of the stairs tile now face has a deep cut. Your beds were dusty and itchy. Your play area is disappointing, it needs a better situated area and revamp. I have pictures of all the above and sent this to management and as usual there is no response.
I have been requesting a Cancellation from this company for many months and not been helped, rather slapped with a bill with no further assistance. When I raise questions, I get no response. I have been with them for many years and not once ever used the services I paid for. If I knew this is the way they conducted business and the way they ignored and not responded when you want to cancel, I would have never taken the tracking device with them.i am getting billed every month for something I want cancelled!!! I would not recommend them ever.