CV
Chris Z
Active since Mar 2009
35
Reviews
0
Industries
Reviews
35 reviews30 months ago
Super Service
Great experience booking and collecting the vehicle in Sandton. Quick and efficient drop off at the airport. Have used Woodfords regularly before and will recommend them without reservation.
131 replies
34 months ago
Thank You for Wonderful Service!!
Breytenbachs Immigration SA Ltd provided exceptional assistance with my UK Ancestral Visa Application. Rieksie's guidance was invaluable, making the process less stressful. Rieksie's expertise and prompt responses were impressive. She guided me through the visa requirements, offering valuable advice. Her friendly demeanour instilled confidence throughout. The entire team at Breytenbachs Immigration SA Ltd showed professionalism, meticulously reviewing my application and providing valuable insights to strengthen it. Breytenbachs Immigration SA Ltd personalized approach was remarkable. Rieksie maintained open communication, promptly addressing my concerns. Thanks to Breytenbachs Immigration SA Ltd, my UK Ancestral Visa Application was successful. I highly recommend their exceptional support. Thank you, Breytenbachs Immigration SA Ltd, for a positive visa application journey.
129 replies
34 months ago
No Customer Service
No Customer service. Reported my battery needs to be replaced. Was informed that I will get instructions within 2 days of where to take my vehicle. No response!! Three phone calls to the landline today - can't get through. What will happen if my car is ******?
0 replies
39 months ago
Service, Service, Service
Service, service, service. Here is a company that understands how to deliver great service. Had keys cut, one proved to be problematic, they came to my property to sort out the lock problem!! This for the price of a duplicate key!! Nothing beats experience coupled with good service, that is why this business is 30 years old. Received good advice on a problem door lock. Thank you Mark for your valued service. We will be back.
0 replies
43 months ago
2 Days Notice for FICA Docs!!
KYC!! Know you Customer, should rather be give your customer bad service!! Received a SMS that an account must be FICA's by21 September or the account will be frozen!! Received on 19 September The situation the account holder is 82, in a frailcare center in PE, wheelchair bound. I, having full signing power, am based in JHB!! I spent 1.5 hours on their helplines yesterday with now progress. Spent another 45 minutes in a branch today, hopefully the matter has been resolved. Don't ask to speak to a supervisor or manager because they don't exist!! Two days notice for FICA docs!! Ridiculous!!
133 replies
45 months ago
Very Poor Service & Communication
I have promised call backs since last week!! Sent and email to the Prestige address, received an email back stating I would be contacted in 48 hours, obviously the Standard Bank clocks batteries are flat. All I want to do is cancel my Safety Deposit Box!!
268 replies
48 months ago
Disregard of COVID Protocols
On Wednesday 11 May 2022 I accompanied an elderly person to the Standard Bank Brach in Sandton City. We were made to stand in line before entering, had to wear masks and had to sanitize our hands. On discussing the matters at hand with the consultant a signature was required on their digital machine. I had to ask for the machine to be sanitized, same when having to enter a pin. On calling the consultant out about this he stated that we are the first clients of the day and the machines were sanitized the previous night. Sorry Sir not good enough!! If we had stated that we sanitized our hands at the previous shop we would not have been allowed to proceed in the bank. I requested the name and email of the COVID Compliance Officer. An email was sent requested a call to discuss the matter. A week later no such a call. Obviously Standard Bank to not care for the wellbeing of their customers. I have the name of the consultant and compliance officer, I will not name and shame in the public arena but the neat step is an official complaint.
134 replies
49 months ago
Can't say Poor Service because there is No Service!!
Spent 1.5 hours in Sandton Branch, system slow, system down, people not able to authorize changes, etc. All that was required is a change of cell number on a profile and a new card. Was informed that the new card ill be on the Internet Banking Profile, just login, click Lost Password to change and all will work. Two phone calls to the customer care line and still no progress!! This all is to assist an elderly person who battles to hear, see and has mobility problems. Well done on keeping up you very poor service!! Customers are obviously not a priority!!
74 replies
54 months ago
Very Poor Service!!
After speaking to three consultants, Trish, Clarence and Awava my problem is still not fixed. After asking to speak to a manager I was put on hold and hug-up after 5 minutes. I have a recording of the call!! Please do not answer with your normal cut and paste response. Can somebody senior please call me.
53 replies
55 months ago
"We Will Call You Back!" This year?
Needing to sort out an issue with the Standard Bank App. looked up the number on Standard Bank website. Found the "We will call you" button. Needless to say a day later and I am still waiting.
106 replies
Review Distribution
5 Star
6 (17.142857142857142%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (25.714285714285715%)
1 Star
20 (57.142857142857146%)