Active since Nov 2021
Hi guys just a heads up pls font use these guys especially Richard the branch manager and Sithabiso the most useless salesman ever lying bunch of sales guy and know absolutely zero about vehicles just a heads up don't have the time to type my entire story buy so they know and I'm hopi h the dealer principal calls me
Suffice to say no I e ever got back to me after Shanaz said the manager just a bunch of liars I have no mirecworda
Bhekani a so called manager at hollywood was the most useless inefficient person I have ever dealt with promises to call u back but never does and up to today never apologised for their mess or even a courtesy call to see if I am sorted out when I called him he asked staff to tell me was in a meeting at 18 30 on a Friday afternoon 😀 Shanaaz I hope you reading this because that guy is poor in his service and feedback and something should be done about him so no other customers will suffer like I did 240 minutes of my airtime and not even an apology customer service at its worst
Hi tried to withdraw money from my account but did not receive the eft so I called and emailed and escalated my query no one responded to my query or even gave me feedback i called on eight different occasions using a fair amount of air time my account was handled by a call centre agent who kept escalating and asking a supervisor to call me back but no one did a guy at the call centre by the name of Bherngani apparently a supervisorvsau d he would call me back but never did I kept calling and no one responded to me via email or telecon the small amounts I withdrew after the big amounts came through but the big amounts never did and no one even bothers to help even after atleast after 8 to 10 calls and escalation the service is appalling and that's putting it mildly