KM
Kent Motors
Claimed Business
KM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBH
Bilaal H
1 reviews | Active since Jan 2020
13 May 2024, 10:12
Staff Ignoring Stop Street And Knocks My Vehicle
Hello How are you? I met in an accident on Sunday the 12th of May 2024 at around 14:45 on BLUFF ROAD SPAR KENT VEHICLE SHOT A STOP STREET without looking right or left and making me divert my vehicle to an extreme right to avoid her and she ended up smashing me as she didn't stop at a stop street that was invented to STOP I had my wife 6 week old baby and have 2 witnesses if required. After she smashed in to my vehicle she didn't stop to share her details even after I waited and recouped my self she just drove off in a haste lucky my wife had seen the company details and I contacted the company yesterday and had to open a police report. I met with the dealer principle this morning he states that she was out of working hours and what she does is not in his control she was driving the company vehicle and definitely should be checked if she was intoxicated which they don't want to do. I have asked to speak to her and she simply doesn't want to speak to me because she doesn't have a face and can't handle what she did the MANAGERS say the same. The dealer principle states that if she drove off it it was it is and he can't defend that but an accident happend I could have lost my life if I didn't divert. He is telling me to contact my insurance and he will contact his insurance he advises she completely blanked out and went away from the scene so if I had to lose my life and she drove off is it justified I still even asked to meet her this morning and she doesn't want to talk because she doesn't have a story cooked up as yet. This should be treated as 3rd party claim why must my premiums go up for some one else's stupidity. I have recordings of this morning I have proof from tracker I was traveling on the straight road and well below the speed limit I have proof I stopped for her details and she drove off my NEW VEHICLE IS DAMAGED and I have to sit with the headache I want answers and proper action to be taken regarding this matter my car has 7000kms on the clock I don't want to hear this or that she was 100% wrong its not even debatable Kent Motors Branch 178 Anton Lembede St, Durban Central, Durban, 4001
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Bilaal H
1 reviews | Active since Jan 2020
13 May 2024, 10:12
Staff Ignoring Stop Street And Knocks My Vehicle
Hello How are you? I met in an accident on Sunday the 12th of May 2024 at around 14:45 on BLUFF ROAD SPAR KENT VEHICLE SHOT A STOP STREET without looking right or left and making me divert my vehicle to an extreme right to avoid her and she ended up smashing me as she didn't stop at a stop street that was invented to STOP I had my wife 6 week old baby and have 2 witnesses if required. After she smashed in to my vehicle she didn't stop to share her details even after I waited and recouped my self she just drove off in a haste lucky my wife had seen the company details and I contacted the company yesterday and had to open a police report. I met with the dealer principle this morning he states that she was out of working hours and what she does is not in his control she was driving the company vehicle and definitely should be checked if she was intoxicated which they don't want to do. I have asked to speak to her and she simply doesn't want to speak to me because she doesn't have a face and can't handle what she did the MANAGERS say the same. The dealer principle states that if she drove off it it was it is and he can't defend that but an accident happend I could have lost my life if I didn't divert. He is telling me to contact my insurance and he will contact his insurance he advises she completely blanked out and went away from the scene so if I had to lose my life and she drove off is it justified I still even asked to meet her this morning and she doesn't want to talk because she doesn't have a story cooked up as yet. This should be treated as 3rd party claim why must my premiums go up for some one else's stupidity. I have recordings of this morning I have proof from tracker I was traveling on the straight road and well below the speed limit I have proof I stopped for her details and she drove off my NEW VEHICLE IS DAMAGED and I have to sit with the headache I want answers and proper action to be taken regarding this matter my car has 7000kms on the clock I don't want to hear this or that she was 100% wrong its not even debatable Kent Motors Branch 178 Anton Lembede St, Durban Central, Durban, 4001
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Reben K
1 reviews | Active since Jan 2020
26 Jul 2023, 14:19
Absolutely useless
Hi guys just a heads up pls font use these guys especially Richard the branch manager and Sithabiso the most useless salesman ever lying bunch of sales guy and know absolutely zero about vehicles just a heads up don't have the time to type my entire story buy so they know and I'm hopi h the dealer principal calls me
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Reben K
1 reviews | Active since Jan 2020
26 Jul 2023, 14:19
Absolutely useless
Hi guys just a heads up pls font use these guys especially Richard the branch manager and Sithabiso the most useless salesman ever lying bunch of sales guy and know absolutely zero about vehicles just a heads up don't have the time to type my entire story buy so they know and I'm hopi h the dealer principal calls me
0
Replies (0)JJ
Janet J
1 reviews | Active since Jan 2020
6 Jul 2023, 07:37
RIP CUSTOMERS OFF FOR A SALE
Bad service. Purchased a vehicle in 2022. Left front bumper the paint peeling off. Assessors from King Price did an assessment on vehicle. " Touch ups on left bumper shoddily done, body filler app**** very thickly resulting in the paint cracking, red colour on bumper & fender way out. Kent Motors refuses to share 1x photo of left front bumper, where repairs was done.
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Janet J
1 reviews | Active since Jan 2020
6 Jul 2023, 07:37
RIP CUSTOMERS OFF FOR A SALE
Bad service. Purchased a vehicle in 2022. Left front bumper the paint peeling off. Assessors from King Price did an assessment on vehicle. " Touch ups on left bumper shoddily done, body filler app**** very thickly resulting in the paint cracking, red colour on bumper & fender way out. Kent Motors refuses to share 1x photo of left front bumper, where repairs was done.
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Anonymous
1 reviews | Active since Jan 2020
2 May 2023, 22:29
Kent Motors ****med me by selling me a written off car.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been corned by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold a Horrible at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one. I have been paying for this car for the last 3 years, a car that was not even meant to be on the road. Yes when i first purchased the car within less than 10km of driving it i had a "service now , engine malfunction" , like i said i could not return it as it was lockdown and shops closed early. When the lockdown restrictions were lowered the dealership did offer to cancel the deal of the vehicle or give me a new motor on the car. I agreed to to the new motor which is one of my biggest regrets till today, cause i had known the car was written off i would have never agreed to that. Now they did say they will take the car back if i fix it for R99k, i have lost so much on this car and they want another R99k from me, my settlement at the time was R99k. They also claim that they were not aware that the car was in a serious accident, but it took We Buy Cars literally less than 10min to see the problem, and they claim to be a big dealership here in Durban yet can not even identify serious defects from a car. This car did not pass the quality checks at Apline Comercial Vehicles yet it did pass at Kent Motors. How is that? So i have done close to 31 000km with the car in 3yrs of owning it which should've been more as i am from the Eastern Cape and travel home a lot from KZN. Kent Motors said they purchased the vehicle from a big dealership here in KZN and sold it to me. Now i managed to get papers with the previous owners on it. Kent Motors purchased this vehicle from Pine Used Vehicle who have now closed down. Pine Used Vehicles was a subsidy of Alpine Commercial Vehicles, I went to Alpine Commercial Vehicles and i was informed that the car did not pass their quality checks and was moved to Pine Used Vehicles who only sell defective vehicles. Now i wonder how many vehicles Kent Motors has bought from Alpine Commercial Vehicles and sold to their customers. I had reported Kent Motors to the Ombudsman's and Wesbank, but my vehicle was still at their garage with the engine stripped so i did not want to risk paying for storage fees and further damage to my car so i withdrew. I will be posting my experience with this dealership on all social media platforms in the next coming weeks, i want others to know how they did me wrong and hopefully make better decisions than me. Now Kent Motors is acting as if they have tried to help with the vehicle when I am the only one who taken a great financial loss. From all the cases i have read where a customer has bought a written off car the dealerships have never taken responsibility. I had trusted Kent Motors to do due diligence on this car so that it sells their clients good quality vehicles and not written off cars. The dashboard from my car does not even belong to a Ford. This car has cost me so much in my life that its one of the worsts mistakes i have ever made. Total costs I have spent on the car. 1st costs repair R15 800 (Warranty paid R6 500) I paid R8 750 2rd repair cost R4 180 (broken boost solenoid, boost sensor) 3rd repair costs R18 112 to repair overheating problem 4th repair is costing me R15 800 The car was meant to be sold in August 2022; I have been paying for it since then at R4100 a month for the last 9 months. This brings the total out of my own pocket to R83 742.
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Anonymous
1 reviews | Active since Jan 2020
2 May 2023, 22:29
Kent Motors ****med me by selling me a written off car.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been corned by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold a Horrible at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one. I have been paying for this car for the last 3 years, a car that was not even meant to be on the road. Yes when i first purchased the car within less than 10km of driving it i had a "service now , engine malfunction" , like i said i could not return it as it was lockdown and shops closed early. When the lockdown restrictions were lowered the dealership did offer to cancel the deal of the vehicle or give me a new motor on the car. I agreed to to the new motor which is one of my biggest regrets till today, cause i had known the car was written off i would have never agreed to that. Now they did say they will take the car back if i fix it for R99k, i have lost so much on this car and they want another R99k from me, my settlement at the time was R99k. They also claim that they were not aware that the car was in a serious accident, but it took We Buy Cars literally less than 10min to see the problem, and they claim to be a big dealership here in Durban yet can not even identify serious defects from a car. This car did not pass the quality checks at Apline Comercial Vehicles yet it did pass at Kent Motors. How is that? So i have done close to 31 000km with the car in 3yrs of owning it which should've been more as i am from the Eastern Cape and travel home a lot from KZN. Kent Motors said they purchased the vehicle from a big dealership here in KZN and sold it to me. Now i managed to get papers with the previous owners on it. Kent Motors purchased this vehicle from Pine Used Vehicle who have now closed down. Pine Used Vehicles was a subsidy of Alpine Commercial Vehicles, I went to Alpine Commercial Vehicles and i was informed that the car did not pass their quality checks and was moved to Pine Used Vehicles who only sell defective vehicles. Now i wonder how many vehicles Kent Motors has bought from Alpine Commercial Vehicles and sold to their customers. I had reported Kent Motors to the Ombudsman's and Wesbank, but my vehicle was still at their garage with the engine stripped so i did not want to risk paying for storage fees and further damage to my car so i withdrew. I will be posting my experience with this dealership on all social media platforms in the next coming weeks, i want others to know how they did me wrong and hopefully make better decisions than me. Now Kent Motors is acting as if they have tried to help with the vehicle when I am the only one who taken a great financial loss. From all the cases i have read where a customer has bought a written off car the dealerships have never taken responsibility. I had trusted Kent Motors to do due diligence on this car so that it sells their clients good quality vehicles and not written off cars. The dashboard from my car does not even belong to a Ford. This car has cost me so much in my life that its one of the worsts mistakes i have ever made. Total costs I have spent on the car. 1st costs repair R15 800 (Warranty paid R6 500) I paid R8 750 2rd repair cost R4 180 (broken boost solenoid, boost sensor) 3rd repair costs R18 112 to repair overheating problem 4th repair is costing me R15 800 The car was meant to be sold in August 2022; I have been paying for it since then at R4100 a month for the last 9 months. This brings the total out of my own pocket to R83 742.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Apr 2023, 06:47
Kent Motors is in the business of ****ming their customers, sold me a written off car.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. And i asked if the car has ever been in an accident and i was told no. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been ****med by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold ****TY at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one. I will be posting my experience with this dealership on all social media platforms in the next coming weeks, i want others to know how they did me wrong and hopefully make better decisions than me. Total costs I have spent on the car. 1st costs repair R15 800 (Warranty paid R6 500) I paid R8 750 2rd repair cost R4 180 (broken boost solenoid, boost sensor) 3rd repair costs R18 112 to repair overheating problem 4th repair is costing me R15 800 The car was meant to be sold in August 2022; I have been paying for it since then at R4100 a month for the last 9 months. This brings the total out of my own pocket to R83 742. Now this has honestly affected me psychologically and financially. In the following weeks i will be posting on all social media platforms how the car looked like in the accident before being fixed and sold to me.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Apr 2023, 06:47
Kent Motors is in the business of ****ming their customers, sold me a written off car.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. And i asked if the car has ever been in an accident and i was told no. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been ****med by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold ****TY at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one. I will be posting my experience with this dealership on all social media platforms in the next coming weeks, i want others to know how they did me wrong and hopefully make better decisions than me. Total costs I have spent on the car. 1st costs repair R15 800 (Warranty paid R6 500) I paid R8 750 2rd repair cost R4 180 (broken boost solenoid, boost sensor) 3rd repair costs R18 112 to repair overheating problem 4th repair is costing me R15 800 The car was meant to be sold in August 2022; I have been paying for it since then at R4100 a month for the last 9 months. This brings the total out of my own pocket to R83 742. Now this has honestly affected me psychologically and financially. In the following weeks i will be posting on all social media platforms how the car looked like in the accident before being fixed and sold to me.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Apr 2023, 17:26
Kent Motors are in the business of ****ming and selling written off cars to consumers.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been ****med by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold ******* at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
28 Apr 2023, 17:26
Kent Motors are in the business of ****ming and selling written off cars to consumers.
I bought a car from Kent Motors Durban in 26 March 2020 which was meant to be happy day for me. The car gave me issues from day one (but i couldn't return it since it was lockdown), the dealer asked to sort out everything if I allow them to (level 4 lockdown). Mind you i wasn't even allowed to test drive the car as i was told its a performance car. I trusted the dealership as their a big dealership in KZN, car kept on having issues every 3/4 months or so. 1. Car overheated on the very first day and went to limp mode, i wanted to go home with car but i could not. 2. Traction control would turn on for no reason 3. Rain sensors wouldn't work. 4. Wheel Bearing issue. 5. Petrol Pump and injectors failed. 6. Car overheated damaging the piston and engine block again. After sorting out these expensive repairs mostly at own pocket i decided to sell the car in August 2022, i had planned to keep the car till 2027. I decided to sell the car to We Buy Cars who gave me a very good offer. The guys at we buy cars where able to see that the car was in serious accident as the dashboard was showing signs of unevenness, and dashboard isn’t even from the manufacturer (not from Ford). So they said they don’t buy cars where airbags have deployed at we buy cars, i was devastated when i heard this and in disbelief. Now dealer never disclosed to me that the car was in an accident. So I did some research and found that the car was owned by the Telesure group (Insurance Group) and i was able to obtain pictures of the car where i saw the extend of the damage, all front airbags deployed. Dealer is saying that they were not aware of the damage put I don’t think it’s true as We Buy Cars was able to see this issue within a few minutes in the car. I have been ****med by Kent Motors, sold a code 3 vehicle as a code 2 car, dealer made money through the sale of this car and i am still making a loss even today (I was sold ******* at a premium cost). It made sense why the car kept on having serious every 3/4 months cause it was written off before. I called Kent Motors to inform them of the findings from We Buy Cars, they said i should bring back the car, when i was returning the car to Kent Motors the piston from cylinder one broke. So they said they will gladly take the car back if i fix the engine, in which they quoted me R99k which includes new turbo's, new engine block, thermostat, oil and water pump etc, basically a new engine. When they repaired my car in 2020 they never gave me a new turbo, new oil and water pump, new thermostat i just got a new engine block. Now my issue is, We Buy Cars was able to pick up this problem within a few minutes of being in the car and the dashboard is exactly how it was when i bought, how come a big dealership like Kent Motors not be able to pick this issue out? I was also able to do my research on the car which took me half a day and got pictures of the car including Telesure owning the car. I hope who ever reads this review informs their friends and family members on Kent Motors, they have made my first car experience a horrible and very expensive one.
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Solly N
1 reviews | Active since Jan 2020
23 Feb 2023, 13:42
Shocking!
Be very mindful and attentive when buying a vehicle from these guys! Bought a car from them in September 2022, invoice only arrived 3 weeks later when I requested, salesman NEVER revealed any extras that were now on the invoice, NEVER sat/chat with finance dept to explain my invoice contract, smashed and grab requested after the car was deliver but then charged on the invoice, meanwhile the salesman had promised NOT to charge. Let alone the inconvenience and breakdown I had with the car in a period of 3 months, the list goes on. Take your money somewhere else, I've never felt so much aggrieved and scammed in my entire life.
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Solly N
1 reviews | Active since Jan 2020
23 Feb 2023, 13:42
Shocking!
Be very mindful and attentive when buying a vehicle from these guys! Bought a car from them in September 2022, invoice only arrived 3 weeks later when I requested, salesman NEVER revealed any extras that were now on the invoice, NEVER sat/chat with finance dept to explain my invoice contract, smashed and grab requested after the car was deliver but then charged on the invoice, meanwhile the salesman had promised NOT to charge. Let alone the inconvenience and breakdown I had with the car in a period of 3 months, the list goes on. Take your money somewhere else, I've never felt so much aggrieved and scammed in my entire life.
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Replies (0)DH
Dumisile H
1 reviews | Active since Jan 2020
16 Feb 2023, 18:10
Miss
What a horrible experience I had with this garage,I bought a car which they insisted I had an accident with which i never and instead of helping me as overcome this issue they keep looking for reasons to pin pocket me,from it floor manager the guy is very rude with no help at all🚮
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|Replies (0)DH
Dumisile H
1 reviews | Active since Jan 2020
16 Feb 2023, 18:10
Miss
What a horrible experience I had with this garage,I bought a car which they insisted I had an accident with which i never and instead of helping me as overcome this issue they keep looking for reasons to pin pocket me,from it floor manager the guy is very rude with no help at all🚮
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Replies (0)