NN
Ntuthu-Nontu Ngubane
Active since Nov 2021
2
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Reviews
2 reviews43 months ago
Very poor service at Silverlakes Laundry & Keycutting
Very poor poor service - Went there to do key cutting , had to return 3 times and the key cutter still couldn't get it right , the key could only open from the inside and couldn't open from the outside. What was sad was that after I drove there 3 times to give the key cutter a chance to get it right , eventually I went back the 4th time to request for my refund and he refused to give me back my money saying i must bring the proof of payment.
0 replies
52 months ago
Poor service, Lazy customercare
Choose an action: Vodacom - what a terrible service !!! Nov 16 to customercare Hi I was finally told that my account eventually after 5 months of phone calls and emails that it has now been made a prepaid account. However, I am now being called by the collections department. I paid what I owed , and sent the proof of payment and requested that my account be canceled in July already. Yet for the past 5 months repeatedly , I suffered from SMS 's and my phone being suspended and being told my account is in arrears and having to explain that I had already made full payment and requested for cancellation both telephonically and through email. My credit score is now going to be negatively affected , who is going to reimburse and reverse the damage that this is doing to my credit score? I am so disappointed at vodacom and its people. People are not doing their job and this is impacting service at vodacom. Yet when people are without jobs they cry , but when they are given jobs , this is how they behave. It is totally appalling!!! I will further take to the Hellopeter and other media platforms to warn others of how vodacom treats their customers. I have more than 5 years with vodacom yet i wouldn't recommend vodacom in this state.
106 replies
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