CM
Chesley M
Active since Nov 2021
8
Reviews
0
Industries
Reviews
8 reviews11 months ago
Excellent service
I want to take a moment to commend Londeka Mkhwa**** for her outstanding customer service. Today I closed my Mr Price account, and the process was impressively fast and efficient—within just 5 minutes, I received my closure letter. I’ve dealt with other account cancellations, and it’s often a frustrating and time-consuming ordeal. In contrast, Mr Price made exiting as easy as joining, which is how all credit-accepting businesses should operate. Providers should recognize that just as customers are welcomed, they should also be allowed to leave without resistance. Forcing people to stay only drives them away permanently from your business. Thank you, Londeka, for respecting my time and for considering my airtime. I truly appreciate your professionalism. If only more customer service agents delivered such thoughtful and efficient service. Other credit providers such as Standard bank, Vodacom etc... should take note of this.
0 replies
11 months ago
Bad service at Standard bank
Standard bank is quick to issue you with a credit card but when it comes to cancelling it one must jump through hoops. No one is getting back to me via email and on the call I waited for nearly 30 mins and still no answer. The sales answer so fast but when It comes to cancellation they don't want to answer
1 reply
12 months ago
Useless Service
Dell Service sucks. I have been waiting for a repair service for almost four days now and yet they advertise saying that we must purchase pro support plus which means next business day onsite help. Its been four days and none of their agents can help me
0 replies
12 months ago
Useless service
Takealot service sucks. I ordered a Iphone 13 and they brought twice the wrong order. The when I submitted for a refund I have been waiting nearly two weeks and all they can say is its being escalated. This means nothing. Takealot service is going down the drain now I see why people purchase on Shein and Temu because their service is much better than our local service
0 replies
12 months ago
Service Sucks
Discovery has the worst claim procedure ever. They have *********** staff, and their service sucks. It has been nearly a week now that we have been without hot water due to our geyser failing. I submitted a claim on Thursday, the 22nd of May, and my claim was managed by Jamie Woodworth-Nchaupa. After I submitted the claim, there was no communication until a day after the claim was submitted. She then did not have the decency to phone me but to leave an email late Friday afternoon saying she can't find a plumber in my area. I then got my own plumber and sent through a quote on the Friday afternoon. I then received another delayed response from her, after which I had to call in again to follow up. The new week came, and still I heard nothing. I had to email her again to receive feedback. After I had to follow up again she then eventually called me and sent through the claim authorisation. After i signed the forms there was no feedback to let me know when payment had been made. I then sent up a follow-up email to ask when payment will be made. A day went past, and still she did not respond. The next day I sent another email only to receive a response that a request for payment has been made this is a day after it has been approved which means another delay. Had I not asked her if payment was going to be made, she would not have requested payment, which was another day's delay. After this I sent an email again to her asking when I can expect payment. She did not respond to me again. I then called in this morning and spoke to another consultant and explained everything. This consultant then told me that payment had only been requested yesterday. I then asked, So when can I expect payment? and the response was Next week, Tuesday. So now I have to go another week without hot water. After this claim I'm cancelling this ******* insurance.
2 replies
21 months ago
WORST INSURANCE EVER
This is the worst insurance ever. claim has been going on for 2 weeks and still they have not gotten back to me with any feedback.
1 reply
55 months ago
WORST EXPERIENCE EVER
Worst company to go with avoid them at all costs. Their Agent misguided us all the way and they are letting him get away with it
0 replies
55 months ago
WORST ATTORNEYS EVER
This is the worst attorneys stay far away from them, they are unprofessional and have no regard for their customers.
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)