AB
ashlin B
Active since Nov 2009
2
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2 reviews114 months ago
Park and Fly take cars for joyrides
<p>handed the keys over to Joel from Park and Fly Africa on fridy 18 November 2016,a t the departure doors at King Shaka Internatioanl Airport, after an inspection, where all marks scratches and mileage was recorded on a "job card". i note that my fuel tank was just under ahalf maybe even at a quarter. the vehicle was not driven more than 100km during the preceeding week. upon returing from the trip, keys were handed back from Park and Fly staff, with no post inspection being undertaken as required. starting the vehicle there is an immediate ping indicating the fuel tank is empty. upon closer inspection, the fuel tank is indeed sitting on empty and over 150km has been added to the mileage. how is this possible when the parking facility is only 10km away from the airport?? the audacity to return the vehicle with an empty tank is beyond stunning. whast kind of service provider does this, they are not even trying to hide the fact that they are abusing other peoples vehicles. i meediately called them and send a follow up email, asking for the job card that was signed with the mileage recorded, and i have the recorded mileage from when the vehicle was returned now over 10 days later, i have not received anything from Park and Fly after being promised on day one that it will be sent to me. the latest correspondnce is that an "investigation" is taking place. i know that this is not only me that this has happend to, after my experience i researched them (i know it should have beendone before i even used them), and almost every person that hs used them have had issues and problems with them taking cars for joyrides for over 100kms at a time and leaving people almost stranded at the airport with empty fuel tanks. to make matters worse, East coast radio was on full volume when the vehicle was started...i do not listen to the radio EVER... This company clearly has no ethics nor do they know anything about the service industry, they think people are stupid and they are just using other people vehicles to do who know what, when they are suppose to just be parking it and ensuring its safety, because that is the service that is being paid for.</p>
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