RM
raymond M
Active since Jul 2011
2
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0
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Reviews
2 reviews9 months ago
BEWARE of CONNECTED DEVICES
False advertising, unable to refund you despite them not being able to supply the product that you paid for. Bought a phone on their website www.connecteddevices.co.za on 7/06/2025. On the 2nd of July they confirmed that they are still unable to get stock of the phone. I asked for my order to be cancelled and for a full refund. They agreed but said the refund will take up to 10 working days to reflect in my account. 10 working days passed, now they say they still trying to get hold of their finance department to action the refund. LOOKS and SMELLS and WALKS like a **** to me
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64 months ago
Huawei Menlyn Mall store gets 1out of 20 for customer service!
I was treated like trash at the Huawei Menlyn mall store recently. I called the online advertised store number on a Friday enquiring about a new battery for my phone, a Huawei mate 10 Porshe design. Was told yes, Menlyn store has stock and it happens to be on special actually, R300. Two days later on Sunday morning 10:00 I go to the menlyn store for the battery. I get told I have to leave the phone as it would only be ready at 16:00. I was given a hand written receipt stating consultant's name, my phone name and the price I would have to pay. I was told the price would be R460 as the special I was told about on the phone had actually already expired weeks ago. I came back to pick up my phone the following day instead, the Monday, at 9:00. The consultant took my receipt and went to the back, 5 min later, she had not come back with my phone yet. A second consultant then came to ask me if I had been assisted. I said yes. 10 min later I'm still sitting waiting. I got irritated and walked into their back office area and demanded to know what the delay was with getting my device. Eventually, someone told me no actually there is no stock of your battery. I immediately felt my tummy twist turn, and just asked my phone be returned to me immediately. I walked out the store disgusted, late for work... for this . I went home and vomited all over the floor. Today I was looking at Samsung phones, I doubt I will experience such with their brand.
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