FT
Faizel T
Active since Dec 2021
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Poor service and no feedback!!
I booked in a laptop for keyboard to be replaced on the 11 December 2025. The part has not arrived for the repairs to be done. We did the payment after receiving the quote in December. It is almost 2 months late and no feedback, nothing. The only thing is empty promises. Its a pity that PartServe is the authorized partner for Lenovo. Otherwise I would have gone somewhere else. If you have an option to not deal with this people then please do so. Stay away!
0 replies
5 months ago
Liquid Capital service plan that cannot be used
I was sold a service plan that I cannot use. I signed up with Liquid Capital at the end of August 2025. When speaking to the sales person I explained that I do a yearly service on my 2019 Honda Ballade because I usually drive less than 15000km per year. My 5 year service plan with Honda had come to and end and I need to take take out a service plan from 90000km/6th year that will cover me for the next service. I was guaranteed by the salesman at Liquid Capital that I will be able to service my car as I will be covered. I had called Liquid Capital to ask them when I can book in my car for a service, I was told that my service plan only covers for 105000km and that there has been a misunderstanding. However this is not what I had agreed upon when taking out the plan. I have asked Liquid Capital for the call recordings which they have supp****. I have gone back to Liquid Capital to get a way forward and have spoken to many people about the complaint however Liquid Capital has not been forthcoming to provide a clear direction. Instead I am being told that my policy states it starts from 105000kms and I am within a waiting period of 4 months that I cannot use the policy. Even though I had discussed this with the salesman which he had guaranteed me that I will not have to worry about the waiting period as after 3 months I can use it. I have escalated the matter to two team leads at Liquid Capital and have not received proper feedback. I have logged a complaint with the motor industry ombudsman (MIOSA) hoping that a solution can be reached to have my car serviced this year.
53 replies
5 months ago
LIQUID CAPITAL - FALSE ADVERTISING... A TOTAL *******!!!
What was sold to me is not being honored by Liquid Capital. I have had numerous calls to the call centre and dealt with different call centre agents however no one is prepared to listen to me as the customer. Instead they just throw the policy in your face. I signed up 3 months ago and confirmed with the sales person that my car can be serviced this year with the yearly service coming up instead of the mileage of 90000kms being reached. I was told yes as there is a concession for 3 months and they will allow the car service instead of me having to wait for 4 months before the policy takes effect. I confirmed this on many times on the sales call. Now when I call to confirm when I can take my car for the service, they only want to put to throw the waiting period and now say my policy only starts on 105 000kms. This was not what I had agreed upon when taking out the policy with Liquid Capital. I have asked for the call recording and can have proof that the confirmation was provided about me being able to service my car this year. They will tell you anything to get the sale and when you want to use the policy, they throw policy clauses at you. Getting hold of a manager to complain is impossible as they always in meetings or don`t want to deal with my escalation. This company is a ******* and I will lay a complaint with the consumer commission.
53 replies
38 months ago
Sabrias - Good vibes
Great service and excellent food. Always a pleasure to go there for a romantic date night with the wife or celebrate a family members birthday. The vibe is always excellent and they cater for all occasions. They are fully halaal which means bumping into a old friend or distant cousin is always possible.
0 replies
51 months ago
Extractor fan issue ongoing
To date the extractor fan issue is not resolved. I am now being told that my extractor fan (that was replaced by Srandard Bank insurance) is not working due to wear and tear. How is this possible when the extractor fan is less than 6 months old and started giving problems. Is Standard Bank Insurance expecting me to pay out my pocket to replace a defective extractor fan that their service providers have installed? I payed excess for the repairs as well as excess for the geyser repalcement and continue to pay monthly installments to them. As soon as this matter is resolved, I am closing my accounts with them and moving to another insurance company and a different bank. I am taking this further and laying a grievance with the short term insurance ombudsman. Standard Bank Insurance your service sucks and the way you treat your loyal customers who have been with you for more than 35 years says alot in the way you do business. I am totally disgusted!!!!!
53 replies
53 months ago
Extractor Fan not being addressed
THE WORST POSSIBLE EXPERIENCE I HAVE HAD IN MY LIFE!! My geyser burst in May this year. I paid for the excess and a separate excess was charged for damages caused due to the geyser burst. I paid that excess also. Part of the claim for repairs was to replace mt extractor fan in my bathroom, which was replaced. Less than 6 months later the fan has stopped working. Getting anyone from Standard Bank Insurance to give me proper feedback or to fix the broken extractor that is less than 6 months old is not forth coming. Numerous calls to the call centre has resulted in me speaking to Laura (the manager). Still the issue is not being addressed.
106 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)