Active since Dec 2021
I bought a pair of Gel Cumulus 26’s in December. I have make done 100km’s on the shoes. I use them for walking as I have foot issues and these are supportive. They were R4000.00 which is expensive for a pair of shoes. This brand has always been known for good shoes but I severely disagree. The bottom of the shoe is completely smooth leaving me with absolutely zero grip. I would understand if I was running long distances and had put many Km’s into these shoes but I have not and they have lasted less than a year. I am disgusted in the service that I have received from their customer service line. You should want to uphold your name and help a customer out when they receive a faulty product.
Bought a foundation with a broken box, returned it unused as I used the tester that was given and they said they couldn’t accept the return because the box was broken.
If I could give them zero stars then I would. This university is shocking, they have no sense of urgency when it comes to helping students with their degree questions. They "forget" to tell students of outstanding modules due to their degree which causes the student to do multiple extra years at their own cost. I am utterly shocked with the service they provide and would not advise anyone to send their children here.
Went for an eye test on the 6th of February and they said my glasses should be ready in 10-15 working days. I called today to follow us as it had been 13 days and she had only just placed my order after I had called. Shocking service and I would not recommend going to the Walmer Park branch in Port Elizabeth.