E
Edgar’s
Unclaimed Business
E
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Edgar’s
Edgar’s has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Edgar’s across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMZ
Mandla Z
1 reviews | Active since Jan 2020
10 Feb 2026, 17:46
Poor service recieved at Matlosana mall Edgar's Shop
I bought 2 perfumes using pay just now at Matlosana mall on Saturday 07/02)2026. Pay just now deducted the first installment twice, I told the sales person that was assisting me that the money was deducted from my account and it went through. He said to me it's an error they will reverse it and I should swipe my card again. As it turns out I was charged twice for the same transaction, now matlosana mall Edgar's management is giving the run around about resolving the matter. They keep on telling that pay just now is asking for sleeps of which I keep providing and they took my phone number with the promise that they will call me and they never did. I went to check on them yesterday and today and still no joy. The mistake was made by their employee and now I have to pay for it, all I want is my money back. I can't be charged twice for the same transaction because of someone's ***********.
Helpful (0)
|Replies (0)MZ
Mandla Z
1 reviews | Active since Jan 2020
10 Feb 2026, 17:46
Poor service recieved at Matlosana mall Edgar's Shop
I bought 2 perfumes using pay just now at Matlosana mall on Saturday 07/02)2026. Pay just now deducted the first installment twice, I told the sales person that was assisting me that the money was deducted from my account and it went through. He said to me it's an error they will reverse it and I should swipe my card again. As it turns out I was charged twice for the same transaction, now matlosana mall Edgar's management is giving the run around about resolving the matter. They keep on telling that pay just now is asking for sleeps of which I keep providing and they took my phone number with the promise that they will call me and they never did. I went to check on them yesterday and today and still no joy. The mistake was made by their employee and now I have to pay for it, all I want is my money back. I can't be charged twice for the same transaction because of someone's ***********.
0
Replies (0)NG
Noxolo G
1 reviews | Active since Jan 2020
12 Dec 2025, 14:48
Stay away from Edgars Sandton Cell phone department
People need to stay away from Edgars cell phones especially Mobicel being disguised as Specra cellphones! I was **** to about a supposed German cell phone product kanti it’s just good old fashioner useless Mobicel. Worst of all you call Spectra on 0115413300 and get through to Mobicel! Then they continue to deny their link! The competition commission needs to been made aware of this collision between Sandton City, Edgars, Mobicel and Spectra and maybe the SA German consulate! Also Vanishree Reddy Edgars customer care manager is one of those who are always having a runny stomach & can’t talk to clients! Then her 2ic Ashley is off ill as well. Maybe stay away from strong curry you 2!
Helpful (0)
|Replies (0)NG
Noxolo G
1 reviews | Active since Jan 2020
12 Dec 2025, 14:48
Stay away from Edgars Sandton Cell phone department
People need to stay away from Edgars cell phones especially Mobicel being disguised as Specra cellphones! I was **** to about a supposed German cell phone product kanti it’s just good old fashioner useless Mobicel. Worst of all you call Spectra on 0115413300 and get through to Mobicel! Then they continue to deny their link! The competition commission needs to been made aware of this collision between Sandton City, Edgars, Mobicel and Spectra and maybe the SA German consulate! Also Vanishree Reddy Edgars customer care manager is one of those who are always having a runny stomach & can’t talk to clients! Then her 2ic Ashley is off ill as well. Maybe stay away from strong curry you 2!
0
Replies (0)NM
GP
Gershwin P
1 reviews | Active since Jan 2020
13 May 2025, 14:57
I’ve been calling Edgar’s Tygervalley Centre just ringing & no answer and the phone number I found online for Edgar’s N1 city phone disconnected
I’ve been calling Edgar’s Tygervalley Centre just ringing & no answer and the phone number I found online for Edgar’s N1 city phone disconnected. This store has gone very very BAD! Sadly Customer service has gone down and out the door.
Helpful (0)
|Replies (0)GP
Gershwin P
1 reviews | Active since Jan 2020
13 May 2025, 14:57
I’ve been calling Edgar’s Tygervalley Centre just ringing & no answer and the phone number I found online for Edgar’s N1 city phone disconnected
I’ve been calling Edgar’s Tygervalley Centre just ringing & no answer and the phone number I found online for Edgar’s N1 city phone disconnected. This store has gone very very BAD! Sadly Customer service has gone down and out the door.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 Mar 2025, 09:39
I did two lay-bys and totally forgot about the lay-bys I lost the slips however I have my identity, yesterday I went to ask for my refund and was told by the store manager Lynn that I needed to go get a affidavit and she won’t be able to help me, my conce
I did two lay-bys and totally forgot about the lay-bys I lost the slips however I have my identity, yesterday I went to ask for my refund and was told by the store manager Lynn that I needed to go get a affidavit and she won’t be able to help me, my concern this procedure is not on the slip or even in the store, this was not even communicated to me when I did the lay-by and I am very disappointed in how Edgar’s doesn’t want to help people with their monies. Lynn made me look like a fool infront of her staff telling me that she knows that the staff told me about keeping my slip and getting a affidavit, so she made it look like I am a **** L, totally don’t agree with how she does things, she doesn’t even know who helped me but already she’s defensive about the situation again she’s the store manager but cannot resolve issues, why is she in the store? I asked her to provide me with a policy that states I must have my id and go get an affidavit it was not available.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
22 Mar 2025, 09:39
I did two lay-bys and totally forgot about the lay-bys I lost the slips however I have my identity, yesterday I went to ask for my refund and was told by the store manager Lynn that I needed to go get a affidavit and she won’t be able to help me, my conce
I did two lay-bys and totally forgot about the lay-bys I lost the slips however I have my identity, yesterday I went to ask for my refund and was told by the store manager Lynn that I needed to go get a affidavit and she won’t be able to help me, my concern this procedure is not on the slip or even in the store, this was not even communicated to me when I did the lay-by and I am very disappointed in how Edgar’s doesn’t want to help people with their monies. Lynn made me look like a fool infront of her staff telling me that she knows that the staff told me about keeping my slip and getting a affidavit, so she made it look like I am a **** L, totally don’t agree with how she does things, she doesn’t even know who helped me but already she’s defensive about the situation again she’s the store manager but cannot resolve issues, why is she in the store? I asked her to provide me with a policy that states I must have my id and go get an affidavit it was not available.
0
Replies (0)J
Jenni
1 reviews | Active since Jan 2020
11 Feb 2025, 11:20
Great Service Edgars Walmer Park
Thank you to Mlibo at Edgar’s Walmer Park for making my shopping experience so pleasant She is an absolute asset to the company So helpful and nothing was too much trouble for her at all Thank you Mlibo - you made the day
Helpful (0)
|Replies (0)J
Jenni
1 reviews | Active since Jan 2020
11 Feb 2025, 11:20
Great Service Edgars Walmer Park
Thank you to Mlibo at Edgar’s Walmer Park for making my shopping experience so pleasant She is an absolute asset to the company So helpful and nothing was too much trouble for her at all Thank you Mlibo - you made the day
0
Replies (0)RM
Refilwe M
1 reviews | Active since Jan 2020
25 Jan 2025, 11:45
Assisting Pregnant/Disabled/Elderly Store Policy
I am none months pregnant with swollen feet wanting to purchase at your store but had to stand in a queue! What is your store policy regarding pregnant/disabled or the elderly???
Helpful (0)
|Replies (0)RM
Refilwe M
1 reviews | Active since Jan 2020
25 Jan 2025, 11:45
Assisting Pregnant/Disabled/Elderly Store Policy
I am none months pregnant with swollen feet wanting to purchase at your store but had to stand in a queue! What is your store policy regarding pregnant/disabled or the elderly???
0
Replies (0)AB
Ashleigh B
1 reviews | Active since Jan 2020
14 Nov 2024, 09:26
Return
Bought a foundation with a broken box, returned it unused as I used the tester that was given and they said they couldn’t accept the return because the box was broken.
Helpful (0)
|Replies (0)AB
Ashleigh B
1 reviews | Active since Jan 2020
14 Nov 2024, 09:26
Return
Bought a foundation with a broken box, returned it unused as I used the tester that was given and they said they couldn’t accept the return because the box was broken.
0
Replies (0)