MZ
Mandla Z
Active since Dec 2023
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Unpaid refund
Pay just now refuses to pay refunds, they will send you automated response that they could not verify your account even when you submitted the proof of banking letter. No customer supports; calls go unanswered and emails are ignored. I have been waiting for my refund since the beginning of this month.
0 replies
2 months ago
Pay just not do not pay refunds
I was charged twice for the same deal, after 4 days of fighting with the store that bought from. I received an email that say they will give me a refund which will take 2 to 3 days. I gave them my account details of which they said they can't verify and they asked for the proof of my bank account letter, which I supp**** then after that I did not hear from them. Their customer service is non existing, no one answers calls, emails are not answered and their chart service on the app is useless. I am still waiting for a refund to this day
0 replies
2 months ago
Poor service recieved at Matlosana mall Edgar's Shop
I bought 2 perfumes using pay just now at Matlosana mall on Saturday 07/02)2026. Pay just now deducted the first installment twice, I told the sales person that was assisting me that the money was deducted from my account and it went through. He said to me it's an error they will reverse it and I should swipe my card again. As it turns out I was charged twice for the same transaction, now matlosana mall Edgar's management is giving the run around about resolving the matter. They keep on telling that pay just now is asking for sleeps of which I keep providing and they took my phone number with the promise that they will call me and they never did. I went to check on them yesterday and today and still no joy. The mistake was made by their employee and now I have to pay for it, all I want is my money back. I can't be charged twice for the same transaction because of someone's ***********.
0 replies
3 months ago
School registration for kids
It's the school opening today, both my children are not allocated space in Gauteng. One should be starting grade 8 and one is staring grade 1, I followed the registration process and it failed. The department want us to accept schools that are performing poor and have crime. Their logic is that we don't have a choice. I am a frustrated parent I have no idea why the department continue with this system knowing very well that every year it fails.
0 replies
22 months ago
Unfair business practice by vodacom
I am experiencing a problem with vodacom who don't want to accept the fact that I canceled my contract wish ended end of May 2024. They are still billing against my will even though I called and informed them about my decision to not renew my contract. When I reverse the money they place my name on the credit bureau ruining my credit score and my name. I want vodacom to stop this and accept that I nolonger whant to continue with the contract.
106 replies
25 months ago
Settlement statement
My car was ****** last 03 December 2023, insurance paid out and there was a shortfall that is supposed to be paid. Short fall insurance have been asking for some documents which I requested from MFC how ever they are not helping or sending those requested documents. Since Febraury 2024 I have been asking for the settlement letter until today, I have not received anything. They keep on telling me that matter is being handled by Terry, however Terry is quite. It's April now and I have not received the requested documents.
0 replies
25 months ago
Vodacom overcharging
I entered into contract with vodacom May 2022 and I took a A13 samsung smart phone for R258. The contract included 650 data and 50 all network minutes. However now vodacom for a year now they are charging me R274 including headset which were not part of the initial contract. I see they sent me the bill for this month and it's R292 which I don't understand why. I went to their shops where I took the initial contract and asked why I am paying a different amount to the initial agreed amount and they did not have an answer. I asked them to return my contract to the initial R258 we agreed and to this day, that has not happened. When I reversed their overcharged amount they list me on credit bureau as if I don't pay my bills. I want vodacom to take my contract back to the initial contract of R258.
106 replies
26 months ago
Settlement letter and Account transaction history reflecting the capital balance
My car was stollen on the 3rd of December 2023. The insurance paid the car off January 2024 on the 16 to be exact. There is a shortfall that need to be settled, I informed my shortfall insurance company that I am paying and they ask me for some documents settlement letter and Account transaction history reflecting the capital balance are amongst the documents that my shortfall insurance is asking for. I called MFC several times asking for the documents and even send them an email, to this day I am not assisted. Everyone is saying my account has been handed to the legal department and I don't know why since insurance paid. They keep on telling me that Terry Ann Reddy is responsible for the account and he/she will call me back and forward the requested documents to me within 48hours. The direct line they gave me to talk to him/her is not working.
0 replies
28 months ago
Recovery warranty
My car was ****** on the 04/12/2023. I reported the matter to cartrack and went to the police station to open a case. Later on the same day I gave cartrack the case number. Cartrack after that they did not bother to call me and give me updates, I was the one that was calling them. They claim that they call me and could not reach me. I call and ask them since they don't find my car, what is the way forward? I received an e-mail from them saying that I don't qualify for the recovery warranty. I wrote an e-mail disputing that on the 13/12/2023 and I have not received any feedback from them since then.
129 replies
Review Distribution
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1 Star
9 (100%)