M
Mukelwa
Active since Dec 2021
2
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0
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Reviews
2 reviews6 months ago
Money not reflecting for 4 days.
I made an EFT from Easypay to Capitec on the 24th October 2025 around 10am. The money hasn’t reflected till date 30 October 2025, I called yesterday 29 Oct 2025, and I was assisted by Amanda who logged a ticket for me and said my issue will me resolved within 24 hrs, I asked to speak to team leader David who also said they can’t assist with anything I have to wait for 24 hour ( there was no sense of urgency nor empathy). Fast forward 24 hours has passed I call them and they say the person busy with my query isn’t picking up the phone and only wrote that I’m suppose to get my money at 14:00. I asked if they can’t transfer the call to someone else who can assist me, I was kept on hold till my airtime depleted. No call back nothing. I mean it’s my money I don’t understand why I can’t access it, what’s so difficult form them to make the transaction.
213 replies
53 months ago
Recently joined MiWa...
Recently joined MiWay insurance and I've never been so happy and satisfied -Busisiwe Mabizela was helpful and very polite, awesome service
53 replies
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