EasyPay Everywhere Banking
Verified Business
EasyPay Everywhere Banking
Verified Business
12 Reviews (last 12 months)
Responds in 11 hours 18 min
AI Review Summary
Based on recent customer reviews, EasyPay Everywhere Banking faces significant criticism across multiple service areas. Customers repeatedly report unresolved disputes, failed transactions, and excessive refund turnaround times of up to 45 days. A recurring theme is poor follow-up, with promised callbacks never materializing and support staff showing a lack of urgency or empathy. Serious concerns include estate funds being depleted by service fees and upfront loan fees perceived as scams. Branch accessibility issues and being sent between EasyPay and SASSA without resolution further erode trust.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
11h 18mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 54 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
11h 18m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 10 hours 54 min
Review Distribution
1.6|12 Reviews
Jun '25 - May '26
5(8.3%)
4(0%)
3(8.3%)
2(8.3%)
1(75%)
5(8.3%)
4(0%)
3(8.3%)
2(8.3%)
1(75%)
Frequently Asked Questions About EasyPay Everywhere Banking
Based on recent customer reviews, EasyPay Everywhere Banking faces significant criticism across multiple service areas. Customers repeatedly report unresolved disputes, failed transactions, and excessive refund turnaround times of up to 45 days. A recurring theme is poor follow-up, with promised callbacks never materializing and support staff showing a lack of urgency or empathy. Serious concerns include estate funds being depleted by service fees and upfront loan fees perceived as scams. Branch accessibility issues and being sent between EasyPay and SASSA without resolution further erode trust.
EasyPay Everywhere Banking has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 10 hours 54 min. Hellopeter has tracked EasyPay Everywhere Banking across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 15:37
Account closure and missing grant payment
I want easypay to reverse my grant back to me.I went to them for assistance but I'm sent from their branch to sassa with no assistance. I have sent emails to complain no one is responding.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 15:37
Account closure and missing grant payment
I want easypay to reverse my grant back to me.I went to them for assistance but I'm sent from their branch to sassa with no assistance. I have sent emails to complain no one is responding.
0
Replies (0)A
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Anonymous
1 reviews | Active since Jan 2020
1 Dec 2025, 07:16
Easy pay loan services is the biggest ****, you must pay upfront fees then a pending fee
Easy pay loan services is the biggest ****, you must pay upfront fees then a pending fee. so at the end of the day you just loosing money This is the person's number I was dealing with +27 73 448 1498
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Dec 2025, 07:16
Easy pay loan services is the biggest ****, you must pay upfront fees then a pending fee
Easy pay loan services is the biggest ****, you must pay upfront fees then a pending fee. so at the end of the day you just loosing money This is the person's number I was dealing with +27 73 448 1498
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Mukelwa
1 reviews | Active since Jan 2020
30 Oct 2025, 15:26
Money not reflecting for 4 days.
I made an EFT from Easypay to Capitec on the 24th October 2025 around 10am. The money hasn’t reflected till date 30 October 2025, I called yesterday 29 Oct 2025, and I was assisted by Amanda who logged a ticket for me and said my issue will me resolved within 24 hrs, I asked to speak to team leader David who also said they can’t assist with anything I have to wait for 24 hour ( there was no sense of urgency nor empathy). Fast forward 24 hours has passed I call them and they say the person busy with my query isn’t picking up the phone and only wrote that I’m suppose to get my money at 14:00. I asked if they can’t transfer the call to someone else who can assist me, I was kept on hold till my airtime depleted. No call back nothing. I mean it’s my money I don’t understand why I can’t access it, what’s so difficult form them to make the transaction.
Helpful (0)
|Replies (0)M
Mukelwa
1 reviews | Active since Jan 2020
30 Oct 2025, 15:26
Money not reflecting for 4 days.
I made an EFT from Easypay to Capitec on the 24th October 2025 around 10am. The money hasn’t reflected till date 30 October 2025, I called yesterday 29 Oct 2025, and I was assisted by Amanda who logged a ticket for me and said my issue will me resolved within 24 hrs, I asked to speak to team leader David who also said they can’t assist with anything I have to wait for 24 hour ( there was no sense of urgency nor empathy). Fast forward 24 hours has passed I call them and they say the person busy with my query isn’t picking up the phone and only wrote that I’m suppose to get my money at 14:00. I asked if they can’t transfer the call to someone else who can assist me, I was kept on hold till my airtime depleted. No call back nothing. I mean it’s my money I don’t understand why I can’t access it, what’s so difficult form them to make the transaction.
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Replies (0)