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Lebogang L
Active since Dec 2021
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2 reviews19 months ago
Makro Order Review: Disappointing Customer Service
I recently placed an order with Makro (Order Number: MAK7607148), which was marked as delivered. However, I never received the package. I contacted customer service, hoping to resolve the issue, but was met with disinterest and a lack of urgency. The representative I spoke with didn't seem invested in helping me track down my order (Courier Tracking Number: WUM-86G6D5) or offering any solution. It's frustrating to deal with such poor customer service when all I want is either my order or a clear resolution. As a loyal customer, I expected better from Makro, but this experience has been extremely disappointing. I hope they address this issue and improve their service going forward.
53 replies
53 months ago
Customer Service.
Good customer service, and a clean environment. The staff is well trained. 😃
0 replies
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