RR
Reshma R
Active since Dec 2021
2
Reviews
0
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Reviews
2 reviews39 months ago
Great service from Jeremy
I had some last minute alterations to make to my flight. I contacted travelstart and spoke to Jeremy who was so helpful and patient. He guided me through the process and waited until I had made the changes online. Thank you Jeremy for your excellent service!
0 replies
52 months ago
Terrible service
I placed an order with Mobile in Africa on 10 Dec 2021. I received an incorrect order on 15 Dec 2021. 2 days later after I informed them of the mistake. Supplied photos and barcodes of the incorrect delivery. The parcel was picked up by their courier. Since then I have sent several emails. Whatsapped them and tried calling. There is no answer on their customer service line. The only response I have received is sorry for the inconvenience. I have asked that my order be canceled and my money be refunded but no response. This is a pathetic excuse for service delivery. They don't answer their telephone or the questions that I have asked. I can't understand how they provide a service. Now I am left without my order which was supposed to have been a xmas gift. As well as been out of pocket of the R999 that I have paid. I would not recommend using them as tempting as their prices may be. Rather go to a shop where u can see and speak to someone.
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1 Star
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