AN
Annah Nev-Sithole
Active since Jan 2022
3
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0
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Reviews
3 reviews16 months ago
PAID FOR ITEMS BUT NO DELIVERY OR FEEDBACK.
I ordered beds on black friday - order number 8530775. They wanted to deliver one unit a week later but I was not home and told them that I want my whole order delivered and not in portions. A nother week went by and I did not receive any communication from them. Calling them is a hasstle because theyre lines are never working. I got the 010 133 0477 warehouse number. They say that they are not able to assist me because the "main branch" is supposed to make a plan to get my items delivered to me. I have sent emails to Ntswaki Setlau <ntswakise@jdg.co.za>, and the respond I received was just that they are unable to help me. I called the customer care and they just gave me a refrence 9000389610 and told me that they will get back to me. I sent an email to the manager Luoisab@jdg.co.za and have not received a response. I am out of options, I just need my items delivered to me.
56 replies
24 months ago
Worst service ever! Save your make and take your business elsewhere!
This is the worst service ever. Ordered and paid for vellies weeks ago. Emails and WhatsApp messages ignored. At this point I just want my money back!
0 replies
52 months ago
CLICK-AND-COLLECT IS A SCAM
I bought school bags on click and collect on 24 December 2021. I have been to my local store several times and logged calls at the call center but the system offline. Schools are opening next week - I need the items URGENTLY.
106 replies
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1 Star
3 (100%)