NZ
Neo Z
Active since Jan 2022
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Unacceptable Service and Complete Lack of Communication
This is the worst courier service I have ever used. My parcel was scheduled for delivery today, but the status changed back to on floor because the driver claimed they could not locate my address. This is unacceptable, especially since no one bothered to contact me to confirm or clarify the delivery details. I took the day off specifically to receive this delivery, only for it to be wasted due to poor communication and lack of accountability. This experience shows a complete disregard for customers’ time. I would not recommend this courier to anyone.
53 replies
4 months ago
Eve On Board - Amanda (Randburg)
Amanda from the Randburg branch is so professional and friendly. Her work is amazing and very neat. I definitely recommend her.
0 replies
10 months ago
Urgent Complaint Regarding Missing Order #2023558769 – No Support Received
Dear Builders Warehouse Strubensvalley Team, I am writing to express my deep dissatisfaction with the service I have received regarding my recent online order (#2023558769), which I placed on 3rd June 2025. It has come to my attention that this order does not appear on your system, which is highly concerning. What’s even more frustrating is the lack of assistance I’ve received from your branch. Despite calling several times, I have been met with a nonchalant attitude and no meaningful help or updates. This level of service is entirely unacceptable, especially from a company of your size and reputation.
318 replies
20 months ago
Aluwani Thank you so much for your assistance
Aluwani Thank you so much for your assistance. Excellent service
53 replies
39 months ago
Excellent Service
Thank you Marco for the excellent service!!!
132 replies
Review Distribution
5 Star
6 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (25%)