BK
Brian K
Active since Jan 2022
2
Reviews
0
Industries
Reviews
2 reviews18 months ago
LPA Mount Amanzi
Holiday voucher received. Nice experience, affordable packages, friendly staff. Definitely worth the time and money :).
0 replies
52 months ago
Poor Assessment Processes
Am very disappointed at the service i got from them. i have been paying premium for over a year now and my claim was declined even though the claim amount is no where near the maximum claim amount. I was not happy with the assessment processes. I sent pictures of the damage areas and the assessor told me it was beyond the 15cm rule. Even the panel beaters from the list of panels beaters they sent me are of the view that the damage is not more than 15cm. The assessor failed to provide me with a report from the tool/software in which it states that from the pictures sent the damage is more than 15cm. Their analysis or conclusion of the assessment is purely based on intuition. I asked them to send an inspector to assess the damage physically but I was referred to the complaints department to date i have not received any feedback.
53 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)