TN
Tinyiko N
Active since Jan 2022
21
Reviews
0
Industries
Reviews
21 reviews12 months ago
Bad customer service
This is a horrible customer service ever The penal beat submitted my warranty claim last week Friday I've been sending emails to Thuso Sekoala (Michael) since Monday requesting a feedback regarding the claim he hasn't been responding to non of them to date. I've been told the claim takes up to 3 days but I've been calling and doing follow ups with no update on their end my car has been at the penal beat for a week now and the person who's handling my claim isn't giving any feedback regarding the process of claim.
58 replies
12 months ago
Poor communication
The penal beat submitted my warranty claim last week Friday I've been sending emails to Thuso Sekoala (Michael) since Monday requesting a feedback regarding the claim he hasn't been responding to non of them to date. I've been told the claim takes up to 3 days but I've been calling and doing follow ups with no update on their end my car has been at the penal beat for a week now and the person who's handling my claim isn't giving any feedback regarding the process of claim.
0 replies
22 months ago
Bad service
TN Tinyiko N 15 reviews | Active since Jan 2022 02 Jul 2024 at 14:14 Poor service I'm thinking of cancelling my policy with them last month the debit order didn't go through I requested a callback and I spoke to one of the agents and he explained what was the issue and they will resolve it. I waited for 3 days for the debi check that they said I'll receive still nothing this month the same thing happened the debit order went through before payday which it bounced back I've been requesting to be called back since in the morning still nothing so it clearly shows they no longer need my money with how things are going now and it's really messing up my credit score 😡 Reply (0)
53 replies
22 months ago
Poor service
I'm thinking of cancelling my policy with them last month the debit order didn't go through I requested a callback and I spoke to one of the agents and he explained what was the issue and they will resolve it. I wanted for 3 days for the debi check that they said I'll receive still nothing this month the same thing happened the debit order went through before payday I've been requesting to be called back still nothing so it clearly shows they no longer need my money with how things are going now and it's really *****ing up my credit score 😡
0 replies
25 months ago
Bad communication
Last time I made a claim Lettrisha Geldenhuys was very consistent she used to call and email me with any update she had until my vehicle was handed over to the penal beat her service was on 100% I'm very disappointed with the person who is handling my claim now Dinah Mohlala she's not consistent with updates or even responding to my emails, she doesn't call or any I have to call or complain so I can get updates on the 19th she was supposed to give me the an update I'm still waiting I sent her an email still no response.
56 replies
25 months ago
Bad communication
The first time I made a claim Lettrisha Geldenhuys was on point she used to call and email me with any update that she had regarding my claim everything went smoothly it didn't take that long for my vehicle to go to the penal beat. Now I've made another claim and I'm happy it got approved but the person who was put incharge of the claims Dinah Mohlala is really frustrating me she's not consistent with updates, she never calls I have to call to make a follow up, she doesn't respond to emails on time, I have to complain first so that she can get back to me and she was supposed to give me an update today I'm still waiting, I ended up sending her an email with no response as usual. Honestly I'm starting to get bored.
56 replies
26 months ago
I was speaking to Ob...
I was speaking to Obakeng Sibiya she was a darling throughout the call.
56 replies
39 months ago
Poor communication
I'm honestly tired I've been sending emails that I want to cancel 3 weeks back the developer is even ignoring my emails I don't know how to deal with this matter anymore cause I've given all my reasons and no one is taking me serious since I won't be proceeding with them.
0 replies
43 months ago
It's either they deliver the sim card or refund me.
I bought a sim card on Takealot did all the necessary procedures but had no network signal.. I lodged a complain on Thursday and they promised to deliver another sim card within 5 working days as they had a problem with their server. Till today I've been calling with no help I haven't received any delivery and its starting to **** me off.
399 replies
Review Distribution
5 Star
6 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
14 (66.66666666666667%)