TS
Tsholanang S
Active since Jan 2022
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Bad insurance ever
Deeply Frustrated – Poor Workmanship and No Accountability I am beyond frustrated with both Pineapple Insurance and Proline Autobody. This is now the second time I’ve had to reject my car because of the same issue — poor and uneven paintwork that clearly shows a lack of quality control. What’s even more upsetting is how much this has affected me financially and emotionally. I’ve spent months without proper use of my car, constantly arranging alternative transport and losing money in the process. Every time I think the issue is resolved, the car is returned with visible paint defects and unfinished areas — it honestly feels like no one cares about the customer’s frustration or inconvenience. I trusted Pineapple Insurance to appoint a reliable panel beater, but this experience has been nothing short of exhausting. It’s disappointing that after all the back-and-forth, the workmanship still doesn’t meet the most basic standard expected from an insurance-approved repairer. I hope both Pineapple and Proline Autobody take this seriously and understand the financial and emotional impact such negligence causes. Customers deserve better — honesty, accountability, and a job done right the first time. Truly disappointed and emotionally drained by this entire experience.
53 replies
6 months ago
Bad , Poor Workmanship
Deeply Frustrated – Poor Workmanship and No Accountability I am beyond frustrated with both Pineapple Insurance and Proline Autobody. This is now the second time I’ve had to reject my car because of the same issue — poor and uneven paintwork that clearly shows a lack of quality control. What’s even more upsetting is how much this has affected me financially and emotionally. I’ve spent months without proper use of my car, constantly arranging alternative transport and losing money in the process. Every time I think the issue is resolved, the car is returned with visible paint defects and unfinished areas — it honestly feels like no one cares about the customer’s frustration or inconvenience. I trusted Pineapple Insurance to appoint a reliable panel beater, but this experience has been nothing short of exhausting. It’s disappointing that after all the back-and-forth, the workmanship still doesn’t meet the most basic standard expected from an insurance-approved repairer. I hope both Pineapple and Proline Autobody take this seriously and understand the financial and emotional impact such negligence causes. Customers deserve better — honesty, accountability, and a job done right the first time. Truly disappointed and emotionally drained by this entire experience.
0 replies
9 months ago
🚨 WARNING: @PineappleInsurance underwritten by Old Mutual is failing its clients! 🚨
I’ve been a loyal client, paying my premiums every month — but when I submitted a claim, everything changed. It’s been over a month and still no resolution, no accountability, and no proper communication. My car was taken to a panel beater I never approved, and despite raising concerns, I’ve been met with excuses, silence, and total disregard for my time and trust. Their own claim process promises action within 23 business days — but they don’t stick to their word. It’s now clear: they’re quick to take your money but slow to deliver when it matters most. @OldMutualSA is this the kind of service you’re proud to underwrite? People need to think twice before insuring with @PineappleInsurance. We’re not here to be ignored or disrespected. Do better. #InsuranceFail #PineappleInsurance #OldMutual #DisappointedClient #ClaimDelays #ServiceFail #InsuranceAccountability #SouthAfrica
53 replies
16 months ago
Bad , I do not recommend to anyone( NB They Don’t even Care of the reviews)
**Review (Final):** I am deeply disappointed with the service I’ve received from Mercedes-Benz Constantia. This dealership will never grow because of their poor service and ********* practices, seemingly ****ming people to retain money. I initially brought my car in October after noticing a leak while it was still under a service plan set to expire in November. They claimed there was no leak and sent me on my way. A week ago, I returned with the same issue, and they said the problem was with the thermostat and assured me it would be resolved. However, after driving it, the warning light came on again. When I brought it back, they claimed there was no fault. Kelly, the service consultant, told me to call if the light came on again. After all these back-and-forth trips, I brought the car in again today. To make matters worse, they called me and Kelly informed me that it’s “bad news.” I would now have to pay R17,000 just for them to access the car, and my warranty policy won’t cover it. This is absolutely shameful. This level of service is unacceptable, especially from a company of this stature. No apology will fix the frustration, stress, and disappointment they’ve caused me.
0 replies
16 months ago
Mercedes Benz constatia Kloof, Bad Review
I am extremely frustrated with the service I’ve been receiving from Mercedes-Benz Constantia. I brought my car in October after noticing a leak. At the time, the car was still under a service plan that was set to expire in November. They claimed to have checked it thoroughly and assured me there were no leaks. A week ago, I brought the car back, and this time they said the issue was with the thermostat and that it would be resolved. However, after driving it, the warning light came on again. When I returned to the dealership, they said they couldn’t find any fault. Kelly, the service consultant, told me to call them if the light came on again. After all these back-and-forth visits, I brought the car in again today, and I am beyond frustrated. If they cannot fix my car, they should refund me so I can take my business to a dealership that is competent and capable of resolving the issue. This experience has been nothing short of disappointing, and I feel completely let down by the lack of professionalism and efficiency. Still waiting even now at the dealership hoping to hear good or bad news, just my December spoiled.
0 replies
Review Distribution
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4 Star
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1 Star
5 (100%)