Active since Jan 2022
I had an absolutely terrible experience with an agent from Tsyon. The agent was consistently unresponsive, avoided taking accountability, and caused significant delays due to repeated errors in the lease agreement. These mistakes included basic spelling errors, incorrect dates, and the omission of important information that had been previously discussed and agreed upon. Her attitude throughout the process was dismissive and unprofessional, as if she genuinely didn’t care. To get anything resolved, I had to repeatedly chase her. The lease, which was supposed to start on the 4th, was delayed, and I am now only able to move in on the 7th. On top of that, I overpaid on the deposit due to her incompetence, and getting my refund has turned into yet another frustrating ordeal. To make matters worse, I didn’t even receive the signed lease until the 4th—completely unacceptable. I cannot recommend this agency, as their lack of professionalism and care caused unnecessary stress and financial inconvenience. Stay away if you value your time and money.
Great solution! Initially had very bad service but everything turned around once I was able to get the right person to assist me. Thank you Palesa.