Active since Jan 2022
I was in KFC Sky City on the 12th March I bought the All in one Mega meal at the Kiosk for R169. 90 and realized after that they were actually running a special and selling same meal for R149. 90, I then approached the cashier to help me cancel the order I made so I can make the one at the discounted rate and she told me that there is no way of helping with that as my transaction was made at the Kiosk so my question is whose Kiosk is that if the staff at KFC can not help me as though it is operated by another company other than them. I lodges a complain on the KFC app on the same day they said they required more information and gave me a number I can call, I called them the following day the automated machine said they were all busy I must leave a message which I did but they still haven't called me instead I get a message today that my case has been closed. That is poor service at its best, I a disappointment in KFC!
I entered into a contract with vodacom and my contract term ended in May this year but when I called to cancel my contract they told me I was not due for cancelation reason being that I upgraded in December last year and therefore I'm bound for two more years otherwise I have to pay a cancelation fee. I explained to them I do not know of the upgrade hence I have called in to cancel my contract. Seeing that they have upgraded me without my knowledge I requested that they send me the recording and also reverse the upgrade and they told me they have escalated my request and they will come back to me but I am still waiting up to this day and they still debit my account.
I was stashing for my daughter, she turned 18 last month and I have been trying to transfer control over to her since then but all the time I get a 'something went wrong while generating tour OTP, please try again later' I have sent several emails asking for help but I get no response I don't know what to do anymore.