Active since Jan 2022
On 29 November 2022, I purchased a Demo model Kiger 1.0T Zen. A few months later, I got notifications of two fines on the registration. The fines were received on 12 & 17 November 2022. I phones the manager at the branch and he assured me, that it woud be sorted, as these offences took place on the car, before i bought it, by the driver at that time. Till today, I have not received proper feedback and the fines have not been paid. This is unacceptable and the poorest service I have seen from a dealership. No responsibility has been taken, emails are not rep**** to. Only received feedback ons 3 months back, that the manager is looking for assistance from Emfuleni traffic department. All details of these fines were sent to the manager and even my contract to when I got the car, to prove the fines were not mine. It has now been 8 months... Still fines have not been paid.
I have cancelled my service with them on 02.02.2023. The line was supposed to be released on 31.03.2023. I have all the emails to confirm! On 02.04.2023 they debited my account. I put in a request for refund. But worse, I have been struggling with these people, to release my line! I can not activate my service with new ISP, as Webafrica is not releasing my line! I can not use a different router, but need to send theirs back? Each time on the WA chat it is the same story. Now they are apparently releasing my line on 20.05.2023??!!
Recently purchased their caffeine hair mask. On the lid it claims to be paraben free... On the ingredient listing however (INCI) propyl, methyl and ethylparaben is listed. Also there is no listing of caffeine. This is false advertising and against the consumer regulations