FF
Frank F
Active since Feb 2022
4
Reviews
0
Industries
Reviews
4 reviews19 months ago
Kilokor is exceptional.
Kilocor is the best car dealer, I have ever had the privelege to deal with. The salesman, Frank, was very friendly, informative and provided quick and efficient service. The vehicle that I purchased was ready for collection at the time stipulated. He also arranged for the financing, for which approval was given in record time. I am very impressed with Kilokor and their staff. I would recommend them to anyone who is looking to purchase a vehicle.
53 replies
20 months ago
Activation fee by Insurance broker
Watch out for these guys. I had an employee of theirs (Dan) call me to give me a quote for car insurance. He talks very quickly and obviously has the "gift of the gab". I accepted the quote for a car that I was going to buy. But while at the dealer to collect the car, we needed a "certificate of insurance" for the Financier, before the car could be released. So, I get a call from "Dan the man", as he calls himself, to again ask me all the questions that I was asked when the quote was given (again talking very quickly), and this must have taken about 20 minutes. Right a the end of the conversation, "Dan the man" slips in a phrase as follows : "your account will debited with R1200.00". So I said to him : "yes, that's about right - the premium, the car hire fee and the broker fee". Then he says : "do you accept that "? "Yes", I said, again emphasizing the that the total premium including car hire and broker fee to be about that. Lo and behold - when I look at my bank account a couple of days later, R1200.00 had been debited for "activation fee - Bsure". When querying this with Bsure, they say that I had accepted this in the conversation with "Dan the man" and that it was a once-off fee. I told them that I had not accepted this, and that, had he said a "once off activation fee" I would have said "no" - I would have had a problem with that.. Specifically, I don't remember hearing the words "once-off", because had I heard that then I would have stopped him there. So, they refused to refund me the R1200.00 and I am angry, not only that I was caught, but that they are going to do this to all their potential clients. I am not a HAPPY CHAPPY!!!!!
53 replies
49 months ago
"B grade" boards delivered, instead of "A grade"
A few weeks ago, I wrote a review on this business (Boardmaster) about 2 complaints. The first had to do with their delivery people damaging my floor while placing the boards delivered. They pulled/pushed the said boards across the floor instead of gently placing them down, and management's refusal to come and investigate; and secondly the likleyhood that they had delivered "B grade" boards instead of Ä grade". I have pictures of chips on the boards after being cut by a professional board cutter that indicate that these were "B grade". I wish that I could append pictures of this. The board cutter confirms that these boards were "B grade" So, be very wary of Boardmasters.
0 replies
51 months ago
Damaged floors by Boardmaster delivery team.
I bought 20 melamine boards and a few tops from Boardmaster about 2 weeks ago. They delivered these the next day, which was good but, in so doing, their delivery people scratched, and badly damaged, the wooden floors of the office in which they placed the boards. Instead of gently placing the boards on the floor, they dragged these boards across the floor. I sent Management videos of the damaged floor and a voice recording of the office lady confirming how they scratched the floors, but they refused to accept that it was their delivery people. The owner of Boardmaster, to whom I spoke (a very rude and obnoxious person) refused to hear me out and put the phone down abruptly. So also is Lisa, their Sales manageress, a very rude lady, who also put the phone down in my ear when I suggested that they come over to my office, where the floors were damaged, with the delivery people to determine who is not being truthful - their delivery people or my office lady. This is a fair and reasonable way of resolving this, is it not? Also, it appears as if they sent us "B" grade boards. They deny this by saying that they don't have "B" grade boards in stock. If this was the case, then why did the floor sales person ask us if we wanted "B" or "A" grade boards? Very fishy!!! Boardmaster is apparantly, not interested in resolving these issues. Beware anyone that buys boards from BOARDMASTER!!!!!
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)