Active since Feb 2022
August and Laurentia... Super friendly, very professional and knowledgeable. The junior staff also always friendly and willing to help. Always make me feel at home when I pop in. What I appreciate, they never try to up sell me... They recommend according to my requirements at the time... They will straight up tell me "you are not there yet". I can highly recommend taking your bicycle to them for a tune up. After every service, my bike looks like the day I bought it from August's Cycles in 2020 - like brand new. Thank you guys (and ladies)... Keep up the good work and service.
I made an online purchase for a Growatt SPF5000es inverter and a 7.2kwh Battery. Payment made from my FNB savings account, to the online retailer's FNB cheque account through the mobile app. Wrong inverter delivered, and the battery second hand. Immediately informed the retailer, they collected and advised it would be replaced. Weeks later informed no stock available and that I would be refunded. And then they stopped taking my calls, ignored my WhatsApp messages and emails. Reported to FNB fraud, opened a case of fraud at SAPS. FNB was provided with all communication from the start of the transaction (WhatsApp and email) between myself and the retailer, where he agreed to refund me. FNB was provided with the SAPS case number. I was casually informed this week by FNB that I cannot be assisted in getting the funds returned, as the retailer is a valued account holder of theirs, with the account active since 2018. So I can only assume that I am not a valued customer of FNB, even though my account has been active since 2010 / 2011. I will be closing all my accounts at FNB and move back to ABSA, and I will advise everyone I know to do the same. Do not trust FNB to have your best interest at heart - FNB sides with fraudsters. FNB doesn't value the ordinary hardworking South African. Oh, and do not support Star Solar (www.starsolar.co.za) - you will lose money when doing purchases through this online retailer.
Do not buy from the website www.starsolar.co.za. You will be scammed out of your hard earned money. They advertise all sorts of inverters, batteries and solar panels. I placed an order and paid for a Growatt Inverter and Lifepo4 battery at the beginning of November. The items were to be delivered the following day through The Courier Guy. Lots of excuses, and days later I had to do a cash send for the items to be delivered via an Uber driver. Wrong inverter, and the battery not the same as the one advertised on the website - old and damaged. I immediately contacted William, whos contact details reflect on the website. He advised it would be replaced with the correct items. He sent an Uber driver to collect the inverter. Said they will send the correct inverter. Some time later he advised no stock available and that I would be refunded. Stopped taking my calls, ignoring WhatsApp messages and to date no refund. I opened a case at SAPS, pending investigation. If you do not want to be conned out of your money, do not buy from this establishment.
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