TM
Tamlyn M
Active since Feb 2022
2
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2 reviews31 months ago
Awful service from Skills Academy
Skills Academy was extremely quick to contact me when I wanted to sign up. They signed me up over the phone and I promptly paid my fees. A few days later I received my first batch of textbooks. I was quite impressed by that efficiency. When receiving my textbooks I realized they could be downloaded for free online. I also quickly realized that their tutor assistance meant emailing them, receiving a reply two days later, then filling out a long form, sending it back and waiting a week for someone to contact you. As a distance learning student, I understand that working independently is a must. However, they sell you the idea that if you struggle, you'll at least get efficient assistance. The tutor himself is a great guy, but the Skills Academy methods of reaching him is insane. They called me to do a client satisfaction check. I told them that I know the books can be found for free, the tutor isn't really available and the assignments don't provide corrective feedback, nor do they count towards anything, so I asked what I am really paying for. I was told that I have to be registered with an Institution in order to register to write my exams with the DBE. I then paid my settlement fee. Afterwards, I found out that: 1. You can indeed get their textbooks for free. 2. You do not need to be registered with them to register with the DBE. 3. It is way cheaper to do this independently. Since paying my settlement fee, they have refused to reply to my emails. They always say they'll call me back but they never do. They don't assist with anything and ignore student's complaints on the groups. Terrible, terrible service. Once they have your money, they stop helping you.
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51 months ago
A definite recommend
I thought Dr Green was excellent. She was straightforward, honest and precise. I had a pain-free postpartum experience. My little girl is healthy and well, the c-section was smooth. I had no issues whatsoever.
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