Active since Dec 2009
Purchased an angelcare dressup bin for my kid 3years back, and until now after knowing the lack of customer care ,I'm really sadden to having to write up my review in expressing my disappointment. Used the bin for atleast 2years and packed it away , it's a great bin , no doubt but now my wife is expecting the second baby, and noticed the refills (octagon) are discontinued. Angel care refuses to replace the bin to one that takes current refills as they say they ran a swap promo for 2 years after I purchased it initially til April2021 according to the lady who called me to inform me that they can't swap mine .I honestly didn't see any swapping promo at the babycity near me during the two years I was using it, No exceptions could even be made to consider even with a pandemic over our heads as a reason . A poor marketing design by you guys side must cost us parents to pay more for a new bin. I will definitely advise friends and family to purchase a different brand that have better marketing and design team so we know they won't change their designs and cost us more money. We can't just be throwing a good condition bin because refills aren't made for it and go out and purchase a new one. Surely Angelcare can swap it and reconfigure these old bins to fit new casettes. Don't understand how it can be a loss to you guys . Regards
In reply to many other hellopeter and unsatisfied clients...<br> <br> September 2015 FNB launched \ STAND A CHANCE TO WIN A MERCEDES A200 WITH FNB"to enter<br> the draw all that was needed was to purchase either airtime or electricity using the FNB online banking or mobile Platform and that is exactly what I done"