AS
Annique S
Active since Feb 2022
4
Reviews
0
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Reviews
4 reviews49 months ago
Worst and horrible experience once again!!
What a horrible dealer. This must have been the worst experience ever. Trouble since we bought our bakkie. I wrote a previous review. Francois Grobler one of the managers begged me to remove the review, he sent me a video on how to remove the review. Must often happen that they ask customers to remove review. Never the less, we got promised that they will fix our bakkie. Once again they cam to collect our bakkie that was still not fixed from the previous time it was in. They collected the bakkie on the 17th of February without sending a courtesy car. For two weeks i tried to arrange a car. No one answered my messages on WhatsApp and i tried to call multiple times. Eventually they send me a a car that is almost not road worthy. After great difficulties they send us a another car. We arranged with them for a bakkie, and we grateful. But wow they coulnt do worse. For example the spare wheel was punctured and could be fixed, after i told them that we will drive far distances without any near road assistance. What bother me most is the dishonesty , and all the stories we've been told through the entire time. Every time there is a new story or they are still working. They even said we will get the bakkie on the 15th of March but they only approved to work on the bakkie on the 16th of March. We only received the bakkie on the 5th of April. Yet again the bakkie was not fixed!! same problem , after it has been to AUTOBOX , and double checked at MIT MAK. Well they are picking it up again. Lets hope it is not taking another 2 months. I will never recommend MIT MAK. The customer service is horrible and they are not honest. I will never be convinced to buy a car from them again
74 replies
50 months ago
Worst service and job done is horrible
Will never recommend Queenswood panel beaters. They made us drive all the way there just to find out put bakkie is not ready yet. (Happened more then once). The paint work is horrible. The dents are not fixed. They say they have parts and then one moment later they can’t find the parts then they found it again, and then same story. They took forever to do what they supposed to so we had to collect our vehicle that was not fixed.
0 replies
50 months ago
Terrible experience - dragging out the process
Terrible experience trying to sort out my insurance for my vehicle . They send us to a panel beater that took forever to fix the damages, and what a poor horrifying job. We escalated the problem. No feedback no fixing no solution , nothing. Will think twice before using Discovery Marsh again.
53 replies
50 months ago
Worst Experience Ever
Worst experience ever. Will never recommend or use them again. They sold us a bakkie with millions of problems. They’ve been “fixing” the problems. Once we received the bakkie the same problem. Last time we send in the bakkie they didn’t send me a replacement car to drive. I have been asking numerous time what is happening. They don’t call me back, they ignore my messages on WhatsApp. Think twice before you use Mit Mak Motors.
53 replies
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4 (100%)