DV
Dion W
Active since Feb 2022
5
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0
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Reviews
5 reviews2 months ago
Harassment After Account Settled – Unprofessional Conduct
I am extremely disappointed with the conduct of Brooks & Luyt regarding an alleged outstanding Capitec Merchant account that was settled approximately two years ago. The account was paid in full, and the machine was collected. Unfortunately, Capitec never provided the updated paid-up letter or statement as promised at the time. Despite this, Brooks & Luyt have been calling me between 7 to 15 times per day, including Saturdays and after business hours. Every time I explain that the account was settled and request verification from Capitec, I am ignored. On one occasion, a representative even raised her voice and shouted at me during the call. I have repeatedly informed them that there is no outstanding amount. Their response was that they will continue calling me until the “amount is settled” — which is extremely concerning, as there is no valid outstanding balance. This behavior constitutes harassment. I formally request: • Written proof of the alleged outstanding amount • A full statement from Capitec • Immediate cessation of repetitive calls • Communication in writing only going forward If this conduct continues, I will escalate the matter to the appropriate regulatory authorities.
53 replies
3 months ago
FORD IS DONE FOR
very bad service not just Cape town's 10+ branches it almost all FORD branches we called parts from 6 dealers not one a single one could awnser the phone ! NO AFTER SALES SERVICES AT ALL but press 1 for new sales then they pick up in 0.2sec Well done ford its a 100% STAY AWAY thank you
0 replies
50 months ago
Be carefull of Bilow Motors
Be carefull of Bilow motors I got my turbo repaired by a guy at bilow motors and 4 days later received my turbo back and was told its perfect now, R6000 later. After trying to fit it i realised my drain fitting is missing also realised the turbo has more play than it had before taking it in, so i called and spoke to a lady Simone and she refered me to a guy called Douglas who then said its my fault i did something to break my turbo. Also they do not take any responsibility for part missing, now im stuck having to buy new unit just up the road at MJS turbos who supplied me for even less than the cost at bilow motors. Please be carefull as i was told they dont have any certification on turbo repairs. Lesson learnedm
0 replies
50 months ago
Be carefull of Bilow motors
Be carefull of dynamic boost turbos I got my turbo repaired by a guy at dynamic boost turbos and 4 days later received my turbo back and was told its perfect now, R6000 later. After trying to fit it i realised my drain fitting is missing also realised the turbo has more play than it had before taking it in, so i called and spoke to a lady Simone and she refered me to a guy called Douglas who then said its my fault i did something to break my turbo. Also they do not take any responsibility for part missing, now im stuck having to buy new unit just up the road at MJS turbos who supplied me for even less than the cost at dynamics boost turbos. Please be carefull as i was told they dont have any certification on turbo repairs. Lesson learned
0 replies
50 months ago
Be carefull of dynamic boost turbos
I got my turbo repaired by a guy at dynamic boost turbos and 4 days later received my turbo back and was told its perfect now, R6000 later. After trying to fit it i realised my drain fitting is missing also realised the turbo has more play than it had before taking it in, so i called and spoke to a lady Simone and she refered me to a guy called Douglas who then said its my fault i did something to break my turbo. Also they do not take any responsibility for part missing, now im stuck having to buy new unit just up the road at MJS turbos who supplied me for even less than the cost at dynamics boost turbos. Please be carefull as i was told they dont have any certification on turbo repairs. Lesson learned
0 replies
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5 (100%)