CD
Carla B
Active since Feb 2022
2
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0
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Reviews
2 reviews39 months ago
FOOTWEAR ROOM BIGGEST SCAMMERS
We bought shoes in Dec, no delivery no shoes no reply VERY BIG SCAM Trying all channels to get our money back or the shoes delivered. Going to open a case of fraude against these people on Hello Peter some gave the name https://www.facebook.com/lesley.maake?mibextid=ZbWKwL Contacted him so let see
0 replies
50 months ago
KFC PORT ELIZABETH
We have been introduced to KFC online, for better prices and the benefits of delivery Tried the KFC online ordered food as we had parents evening, and not enough time to make supper, food arrived... Chips ice cold, wraps was not tasting good and no drinks was delivered, contacted customer care, they were so sorry and refunded us, Next time we had guest over, trying online KFC again, ordered food, food arrived and NO Chips was delivered with the order, we had to go to a take away and buy Chips, phoned customer care again and received a voucher for our Chips that we can use... We tried KFC online again placed order online, money deducted from our account, and when we return to the KFC online page its say order was not made, yet money was deducted still nothing delivered, logged a complaint via Customer care email address, left all contact details, and received the below email? Thank you for contacting the KFC Customer Care team. My name is Kgomotso Mpelo and I am reaching out to you, as I am unable to contact you regarding your Complaint . When convenient, may I please request you reply to this email, without editing the subject line with an alternate contact number so that I am able to call you. I have summarised your interaction below: Reference Number: {Case Number(Case)} Date: 19-Feb-2022 3:12 PM Subject: No order confirmation Summary: First Name : Carla Last Name : De Beer Email Address : carla.debeer08@gmail.com Contact Number : 0715668795 Restaurant : KSA734 Date of Visit : 18/2/2022 Time of visit : 6:30 PM Type of visit : Delivery Comments : We have placed an online KFC order, money deducted from our acc, when i processed payment KFC online said no order received but money was deducted and no food was delivered, please contact me as this will be our 3rd complaint for KFC online KFC Customer Care Tel: 0860 100 222 Kgomotso Mpelo Replied to this email with contact details again and still nobody has contacted us, all the orders places was with a KFC in Port Elizabeth close to our house Last night Friday night we wanted order food, kids love KFC and said we are not going to order via KFC online as we had 3 bad experiences so we tried the for MR D Order KFC from another KFC as the one we normally use as after 3 bad incidents lets try another one Order placed and paid via Mr D. Mr D phoned and said that the KFC does not have Ice cream and can not make the oreo crushers that the kids ordered, okay it can happen and we change the to the sparkling crushers that the kids did not want but well we had to do something with our order Order arrived with the Mr D driver, open up order well well one again the order is a mess, we ordered the family feats with 6 pieces of Chicken, 2 mash, 2 coleslaw and large chips for myself and husband, NO CHIPS once again, i stoped the Mr D driver and advised, she contacted her boss they contacted the KFC and the KFC said i selected coleslaw??? The meal comes with coleslaw x 2 and large chips??? MR D said the KFC store will contact me still no call received??? On opening the Chicken our 6 piece Chicken was only 5 pieces??? 2 wings, 2 drumsticks and 1 x other piece of chicken not sure what part????I am not sure what is the issue with KFC, but our family love KFC and this makes it very difficult to even think about ordering KFC or even buy KFC again. If someone from KFC headoffice can please contact me so we can resolve this as i am really over the customer care I will not mention the KFC branches but the are in PORT ELIZABETH
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1 Star
2 (100%)