TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought sneakers from this side and I did not receive any goods and I was also not refunded, I went to hellopeter for help but when I searched the company I could not find it even now I did not find the right one which is Emporia Footwear.
1 reviews | Active since Jan 2020
I bought sneakers from this side and I did not receive any goods and I was also not refunded, I went to hellopeter for help but when I searched the company I could not find it even now I did not find the right one which is Emporia Footwear.
1 reviews | Active since Jan 2020
We bought shoes in Dec, no delivery no shoes no reply VERY BIG SCAM Trying all channels to get our money back or the shoes delivered. Going to open a case of fraude against these people on Hello Peter some gave the name https://www.facebook.com/lesley.maake?mibextid=ZbWKwL Contacted him so let see
1 reviews | Active since Jan 2020
We bought shoes in Dec, no delivery no shoes no reply VERY BIG SCAM Trying all channels to get our money back or the shoes delivered. Going to open a case of fraude against these people on Hello Peter some gave the name https://www.facebook.com/lesley.maake?mibextid=ZbWKwL Contacted him so let see
1 reviews | Active since Jan 2020
Sophies Footwear - https://sophiesfootwearsa.com/ Having checked their website which is very nice. I checked the shoe selection, read the descriptions, measured to ensure I had the right size. Read the terms and conditions and policy information and felt confident of making a purchase, which I did. The buying process was straight forward, I got a quick response thanking me for my order. A second response that the shoes were on their way. When I checked the bank transaction it said WWW.PARCELFROMCHINA.CO. The delay in delivery was substantial. Also, there was no contact about the delivery or possible delays. My order when finally delivered was not what I had ordered. The shoes are not in any way health shoes. They are cheap, with incredibly bad finishes and plastic soles. These are marked on their website as sale items. When I queried the product the response was "We accept returns and exchanges. However, as we have checked in the system, you bought these shoes on sale and we have posted on our website that items that are on sale can't be returned." Again, I cannot find anywhere on their website or terms and condition regarding sale item returns. Its left a very bad taste. To be clear I have no issue with buying from China, however Sophies Footwear is misleading to say the least. These are some of their advertising slogans: The shoes are advertised as the comfiest footwear in South Africa. These shoe don't just look amazing! They also provide support for your feet. -Take a step into heaven and enjoy endless comfort for your feet. -Among their benefits, help relieve pain caused by arthritis, swelling, plantar fasciitis, muscle pain, poor circulation, cramps, and above all, they improve foot and arch support incredibly well. -Wear them all day long without having any discomfort.
1 reviews | Active since Jan 2020
Sophies Footwear - https://sophiesfootwearsa.com/ Having checked their website which is very nice. I checked the shoe selection, read the descriptions, measured to ensure I had the right size. Read the terms and conditions and policy information and felt confident of making a purchase, which I did. The buying process was straight forward, I got a quick response thanking me for my order. A second response that the shoes were on their way. When I checked the bank transaction it said WWW.PARCELFROMCHINA.CO. The delay in delivery was substantial. Also, there was no contact about the delivery or possible delays. My order when finally delivered was not what I had ordered. The shoes are not in any way health shoes. They are cheap, with incredibly bad finishes and plastic soles. These are marked on their website as sale items. When I queried the product the response was "We accept returns and exchanges. However, as we have checked in the system, you bought these shoes on sale and we have posted on our website that items that are on sale can't be returned." Again, I cannot find anywhere on their website or terms and condition regarding sale item returns. Its left a very bad taste. To be clear I have no issue with buying from China, however Sophies Footwear is misleading to say the least. These are some of their advertising slogans: The shoes are advertised as the comfiest footwear in South Africa. These shoe don't just look amazing! They also provide support for your feet. -Take a step into heaven and enjoy endless comfort for your feet. -Among their benefits, help relieve pain caused by arthritis, swelling, plantar fasciitis, muscle pain, poor circulation, cramps, and above all, they improve foot and arch support incredibly well. -Wear them all day long without having any discomfort.
1 reviews | Active since Jan 2020
6 months down the line I haven't received my order 😕 sent emails no response they never answer their phone nor email. But we see their sneakers being advertised everywhere they only attend to celebrities. They are the worst SA business I wouldn't recommend them.
1 reviews | Active since Jan 2020
6 months down the line I haven't received my order 😕 sent emails no response they never answer their phone nor email. But we see their sneakers being advertised everywhere they only attend to celebrities. They are the worst SA business I wouldn't recommend them.
1 reviews | Active since Jan 2020
i did an online purchase on 31st of jan it showed the size is available and the following day i got sms that parcel its on the way will be delivered friday the 4th feb.On the 2nd feb someone from footgear called says there was a mistake they don't have the size they will look for me they promise by the 4th feb they will have it and notify me. i still don't have my order.
1 reviews | Active since Jan 2020
i did an online purchase on 31st of jan it showed the size is available and the following day i got sms that parcel its on the way will be delivered friday the 4th feb.On the 2nd feb someone from footgear called says there was a mistake they don't have the size they will look for me they promise by the 4th feb they will have it and notify me. i still don't have my order.
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