IP
ISHANA P
Active since Dec 2009
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Zimabli Bookings not reputable at all They cancel my booking and then don't REFUND
I made a booking and paid in full to Zimbali Bookings for 1 A Balata for a stay in on 8th January 2026 out on 12th January 2026. On the 2nd of January I received a whatsup from Zimbali bookings stating they will not be honouring this booking and I should change my dates or get On the 6th of January Zimabli bookings responded to my request for my refund stating The owner made the payment on Sunday; however, when I checked yesterday, it had not yet cleared. I will wait for confirmation from the accounts team today. If it has cleared, I will send through your details for the refund and will share the proof of payment with you.Pearl Mthimkhulu Today is the 30th and I have not been able to get hold of Zimabli Bookingsneither have I been refunded. This is the message received on the 2nd of JAN Good day Ishana, I hope you are well, and Happy New Year 🌸 I wanted to update you regarding the villa you booked, 1A Balata. Unfortunately, we’ve been experiencing ongoing challenges with the owner, and the condition of the house has deteriorated more than expected. We initially believed the necessary fixes would be resolved, but this has not happened. You’ve paid a significant amount for your accommodation, and I would hate for you to arrive and have a disappointing or stressful experience. For this reason, we’ve decided to temporarily remove this property from our listings until the owner resolves both the maintenance issues and overall management of the house. Your Options To make this as easy as possible for you, we’d like to offer you two options: Option 1: Full Refund We can refund your full amount should you prefer not to proceed. Option 2: Alternative Villa (Same Rate to You) The only villa we currently have available for your dates (as most others only become available from the 11th) is: Phezulu Villas 2 – Zimbali Estate 8 Guests | 4 Bedrooms | 4 Bathrooms Please note that this villa is normally priced higher. However, if you’re happy to proceed with this option, we will use your damage protection amount to cover the difference, meaning you will pay no extra cost. We won’t earn any commission on this booking, but given the inconvenience caused to you, we feel it’s the right thing to do and want to assist as best we can. You can view the villa here: https://m.zimbalibookings.co.za/phezulu-villas-2/ Please let me know how you’d like to proceed, and I’ll take care of everything from my side. Kind regards,
0 replies
45 months ago
EXCELLENT VALUE AND QUALITY VERY HAPPY WITH PURCHASES
EXCELLENT VALUE AND QUALITY VERY HAPPY WITH PURCHASES
0 replies
49 months ago
Online shopping nightmare still waiting for items
Your order 1231896427 has been placed on 2 March 2022 received 2 items of the 12 never received the remaining items but game says they were delivered waiting for a proof of delivery over a month later over several calls later no response only empty promises
0 replies
57 months ago
Beware of this establishment
Please be warned when booking here they take your money even though you dont make use of the service , We booked but cancelled as we have been on contact with Covid positive person intead of being compassionate they charged me R 1 240 even though we didnt stay there. I sent an email to them saying at least keep the deposit and we will come after the isolation period after almost a week NO res****se from them I booked with bookings.com they have not even responded really sad we deal with Covid then riots and now people who want to make money from innocent people I wonder how they would have felt if I went there and the entire staff got infected really sad state of affairs what goes around come around
0 replies
67 months ago
STA Travel Itinerary 466446 PUNDIT FAMILY
Booked a trip with my kids to Bali leaving in March 2020 due to lockdown I requested a refund but was assured my money was safe even by the Regional sales manager Mpume Conco Regional Sales Manager I want my money back this was my savings for my kids and being a single mum I need this funds back Email from Bobby Hey Ishana I hope that this email finds you well. As per our telephonic discussion, please note that you have a credit voucher with us here at STA Travel worth the full amount of R63 245.92 which you have paid in. The voucher as per our New STA Travel policy is now valid from 24 March 2020- 24 March 2022. You will also be receiving a STA Travel Gift voucher for yourself and travelling partners worth the value of R500.00 per person. Please see the full policy below:Free of Charge 3 changes to a future booking at no cost to them change fees waivedCredit can be used against any other Blue Ticket OR globally preferred land products G Contiki etcThe credit note is valid for 24 months from the date of issue and transferable during the 24 months to familyfriend this is a long time for them to keep money saved and plan something to look forward to!•Customers with a blue ticket credit are eligible to receive a STA gift voucher worth the amount of R500.00 per person. This gift voucher is only applicable for the original travellers in the booking.•After 12 months from the date of issue, a refund can be requested for the value of the Credit Note
0 replies
99 months ago
Over 6 Months later Still waiting for my books
On 5th July 2017 i purchased 2 A5 hard cover photo books and a A4 phot book paid a total of R441. I went through the process of downloading the software to upload ALL my pictures and 3 months nothing was told to upload the pics again which I did and everything I call it is the same issue they are having issues with the printer than there is a backlog... God help me Today i called to be told that I must be patient the books will be ready in a week or 2 Still waiting for the owner to contact me. Now considering legal action as i asked for my Refund i dont want the books anymore it was a Christmas present and Christmas is LONG GONE,,,,.... Dont make the mistake of purchasing from this unorganised institute
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)