Active since Mar 2022
We stayed at the Lakeview villa,terrible facility, bedding were smelling like a wet fog, the shower was clogged we could get the smell of someone throwing up the floors were mopped with old dirty mops and made the entire place to stink,we had to ask for freshners,the person who cleans does not do a thorough job. NO WIFI
I have done a lot upgrade in July 2021 and have also traded in my Samsung and was getting charged for 2 handsets, This was done at the blue route store a manager named Ebrahim Hardien was assisting me for more than e months the issue was not resolved in January 2022 I called every single day tge Manger does not respond or call after numerous attempts he then calls and said he will give me a refund for the last 6 months including January and from February I will not get charged , February a new invoice/ bill comes with 2 handsets charged, I called again every single day and called vidacom head office spoke to a team leader Thato Kgetsi there also promised to call and also assist no feedback. Back and forth I need my billing to be sorted , I am very frustrated with this level of service