CE
Caribbean Estates
Claimed Business
CE
Caribbean Estates
Claimed Business
0 Reviews (last 12 months)
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#9
in Travel & Vacation
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Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Fazel H
1 reviews | Active since Jan 2020
1 Dec 2024, 17:32
Caribbean Estates unfair deductions
We a group of 24 golfers that spent Friday and Saturday, 20 and 21st November 2024. We checked out on the Sunday. We booked 5 chalets. Nobody met us on arrival at any of the chalets to do an inventory check and to sign an inventory list. We couldn't even find an inventory list in the chalets. On Sunday morning when we were leaving, nobody came to any of the chalets again to do a handover. We paid a R10000 deposit for all 5 chalets. One of the guys made himself some food in a pan on Sunday morning and forgot to switch off the plate resulting in the pan getting burnt. We accept responsibility for this. We then get an email saying that they going to deduct R2900 odd Rand for items missing. Some of the items listed are a set of tongs and a scissors. This was from our chalet. The entire weekend we never saw a scissors let alone use one. The tongs were washed Saturday morning and placed in the draw. They say a pot was missing from another unit. All 5 guys in that unit said that the pot was filled with potato salad so they decided to leave it in the fridge for the staff. The cleaning company owner says there was never a pot of potatoes salad and the pot is missing. So the 5 guys from that unit are "lying" They charging us over R800 for this pot that we know for a fact was there when we left. Other items were a glass bowl and a Pyrex dish that the guys swear was there when they left. We a bunch of upstanding guys consisting of business owners, judges and lawyers. Not one of us need to ***** pots and tongs and scissors and Pyrex dishes. Caribbean management refuse to believe us and only the word of the cleaning company owner is taken as the truth. Why should we pay for missing items when there's no proof that they were there in the first place. On Sunday morning, one of the guys opened the bedroom cupboard and the entire door fell on him. It was loose on the unit. We are being charged R300 maintenance for that. In our unit, the towel rack in the bathroom kept falling apart. Obviously no maintenance or very little, is being done but one pays lots of money to stay here. I will never recommend Caribbean Estates to anyone. We are currently in dispute with them.
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Fazel H
1 reviews | Active since Jan 2020
1 Dec 2024, 17:32
Caribbean Estates unfair deductions
We a group of 24 golfers that spent Friday and Saturday, 20 and 21st November 2024. We checked out on the Sunday. We booked 5 chalets. Nobody met us on arrival at any of the chalets to do an inventory check and to sign an inventory list. We couldn't even find an inventory list in the chalets. On Sunday morning when we were leaving, nobody came to any of the chalets again to do a handover. We paid a R10000 deposit for all 5 chalets. One of the guys made himself some food in a pan on Sunday morning and forgot to switch off the plate resulting in the pan getting burnt. We accept responsibility for this. We then get an email saying that they going to deduct R2900 odd Rand for items missing. Some of the items listed are a set of tongs and a scissors. This was from our chalet. The entire weekend we never saw a scissors let alone use one. The tongs were washed Saturday morning and placed in the draw. They say a pot was missing from another unit. All 5 guys in that unit said that the pot was filled with potato salad so they decided to leave it in the fridge for the staff. The cleaning company owner says there was never a pot of potatoes salad and the pot is missing. So the 5 guys from that unit are "lying" They charging us over R800 for this pot that we know for a fact was there when we left. Other items were a glass bowl and a Pyrex dish that the guys swear was there when they left. We a bunch of upstanding guys consisting of business owners, judges and lawyers. Not one of us need to ***** pots and tongs and scissors and Pyrex dishes. Caribbean management refuse to believe us and only the word of the cleaning company owner is taken as the truth. Why should we pay for missing items when there's no proof that they were there in the first place. On Sunday morning, one of the guys opened the bedroom cupboard and the entire door fell on him. It was loose on the unit. We are being charged R300 maintenance for that. In our unit, the towel rack in the bathroom kept falling apart. Obviously no maintenance or very little, is being done but one pays lots of money to stay here. I will never recommend Caribbean Estates to anyone. We are currently in dispute with them.
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nozipho Z
1 reviews | Active since Jan 2020
11 Nov 2024, 10:58
IM BEING THREATED TO PAY FOR ITEMS I DONT KNO ABOUT
Weekend of the 1st November 2024 we went for a vacation to Port Edward,checked out on the 3rd of November, we stayed in a self catering house of which was beautiful and we loved it ,except that the fact that we were booking a pool house and there was no pool anyway its fine.Than Tuesday i after we came back i got a call from the lady i think she runs the estate,she needed a review and also said few items were missing in the house,of which she told me what it was and told me where to drop it off if i found them,from the items she told me about only a glass soap dispencer bottle that i know about that broke from a friend while she was taking a shower and also 1 plastic container,and the rest i spoke to the girlies of which they are my sisters and friends i'v know for a very long tome,the only thing they spoke about was the towel that they said 2 of them were taken to the beach and i thoaght maybe 1 of them did not come back,as is now my sister confirms that both towels that went to the beach came back,now im tpld to pay for 3 plastic containers R650,towel R150,soap dispencer R95,im tellung them i know about 1 plastic container en a soap dispencer dt broke we are willing to buy or pay for them but not things that we did not take from the house now im being threatened to pay for them or otherwise she is gona sort it out the other way of which i dont know what is that other way.im definately going to open a ***** case if ever my money disappears in the bank due to those items,i know the items that we should be paying for and we did not refuse to pay for them, we are not ******* we were not gona travel from Durban all the way to Port edward just to ***** plastic containers ,we are decent ladies working have professions and she is accusing us of *****ING if we are telling her we know notjing about those other items she claims are missing the house,im asked her did she even check with her house keeper because we are not prepared to pay for things we did not take,if we were ******* will we agree to pay for those other 2 items we know about and not pay for the rest,ay come on WHY AFRICAN ARE ALWAYS ACCOSSIATED WITH THEFT,we are telling her we dont know about those items but she is threatning me WHAT A HORRIBLE HARRASMENT AFTER SPENDING THE WEEKEND THERE,she better try me as she is threatning me about items we dont know about,we'v known each ther for years with other girlies every year we go 4 a vacation not once did we ***** items from selft catering that does not belong to us,and were not gona start at caribean estate
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nozipho Z
1 reviews | Active since Jan 2020
11 Nov 2024, 10:58
IM BEING THREATED TO PAY FOR ITEMS I DONT KNO ABOUT
Weekend of the 1st November 2024 we went for a vacation to Port Edward,checked out on the 3rd of November, we stayed in a self catering house of which was beautiful and we loved it ,except that the fact that we were booking a pool house and there was no pool anyway its fine.Than Tuesday i after we came back i got a call from the lady i think she runs the estate,she needed a review and also said few items were missing in the house,of which she told me what it was and told me where to drop it off if i found them,from the items she told me about only a glass soap dispencer bottle that i know about that broke from a friend while she was taking a shower and also 1 plastic container,and the rest i spoke to the girlies of which they are my sisters and friends i'v know for a very long tome,the only thing they spoke about was the towel that they said 2 of them were taken to the beach and i thoaght maybe 1 of them did not come back,as is now my sister confirms that both towels that went to the beach came back,now im tpld to pay for 3 plastic containers R650,towel R150,soap dispencer R95,im tellung them i know about 1 plastic container en a soap dispencer dt broke we are willing to buy or pay for them but not things that we did not take from the house now im being threatened to pay for them or otherwise she is gona sort it out the other way of which i dont know what is that other way.im definately going to open a ***** case if ever my money disappears in the bank due to those items,i know the items that we should be paying for and we did not refuse to pay for them, we are not ******* we were not gona travel from Durban all the way to Port edward just to ***** plastic containers ,we are decent ladies working have professions and she is accusing us of *****ING if we are telling her we know notjing about those other items she claims are missing the house,im asked her did she even check with her house keeper because we are not prepared to pay for things we did not take,if we were ******* will we agree to pay for those other 2 items we know about and not pay for the rest,ay come on WHY AFRICAN ARE ALWAYS ACCOSSIATED WITH THEFT,we are telling her we dont know about those items but she is threatning me WHAT A HORRIBLE HARRASMENT AFTER SPENDING THE WEEKEND THERE,she better try me as she is threatning me about items we dont know about,we'v known each ther for years with other girlies every year we go 4 a vacation not once did we ***** items from selft catering that does not belong to us,and were not gona start at caribean estate
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Tramaine T
1 reviews | Active since Jan 2020
31 Dec 2023, 10:15
Review on the property
We stayed at the Lakeview villa,terrible facility, bedding were smelling like a wet fog, the shower was clogged we could get the smell of someone throwing up the floors were mopped with old dirty mops and made the entire place to stink,we had to ask for freshners,the person who cleans does not do a thorough job. NO WIFI
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Tramaine T
1 reviews | Active since Jan 2020
31 Dec 2023, 10:15
Review on the property
We stayed at the Lakeview villa,terrible facility, bedding were smelling like a wet fog, the shower was clogged we could get the smell of someone throwing up the floors were mopped with old dirty mops and made the entire place to stink,we had to ask for freshners,the person who cleans does not do a thorough job. NO WIFI
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prebs S
1 reviews | Active since Jan 2020
24 Jan 2022, 05:41
RUDE AND Racist RCI MANAGER QUINTON
I was referred to Quinton RCI manager on the resort as a permanent rental residence had issues with us time share guests using the laundry facilities The housekeeping guests informed us these residents have issues with all the time share guests.Quinton became agitated and biased towards us.Stating the permanent rentals have more rights than timeshare guests.He was very racist towards me as a black south African and displayed hate towards women in general. He enquired from my husband how do you live with this'meaning me'.My husband is not a confrontational person who just let this remark slide as it would have ruined our holiday.This review is yo warn anyone who is thinking of buying RCI timeshare..DONT..they have rude racist staff and the after sales service is non existent..read all the other bad reviews.If this reaches management.. please pull out the camera footage as Quinton stormed off whilst we were still there.
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prebs S
1 reviews | Active since Jan 2020
24 Jan 2022, 05:41
RUDE AND Racist RCI MANAGER QUINTON
I was referred to Quinton RCI manager on the resort as a permanent rental residence had issues with us time share guests using the laundry facilities The housekeeping guests informed us these residents have issues with all the time share guests.Quinton became agitated and biased towards us.Stating the permanent rentals have more rights than timeshare guests.He was very racist towards me as a black south African and displayed hate towards women in general. He enquired from my husband how do you live with this'meaning me'.My husband is not a confrontational person who just let this remark slide as it would have ruined our holiday.This review is yo warn anyone who is thinking of buying RCI timeshare..DONT..they have rude racist staff and the after sales service is non existent..read all the other bad reviews.If this reaches management.. please pull out the camera footage as Quinton stormed off whilst we were still there.
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Tamryn H
1 reviews | Active since Jan 2020
2 Feb 2020, 08:46
Zero hospitality
We stayed over for the weekend and cut off time for visitors is 10 'o clock which is understandable because there are rules and regulations. When we had visitors come in we literally has to sit and fill in an entire permit, they may as well have asked me to write down my HIV status. So much miscommunication and in an industry that caters to hospitality. There is zero hospitality!
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Tamryn H
1 reviews | Active since Jan 2020
2 Feb 2020, 08:46
Zero hospitality
We stayed over for the weekend and cut off time for visitors is 10 'o clock which is understandable because there are rules and regulations. When we had visitors come in we literally has to sit and fill in an entire permit, they may as well have asked me to write down my HIV status. So much miscommunication and in an industry that caters to hospitality. There is zero hospitality!
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Monique R
1 reviews | Active since Jan 2020
21 Dec 2019, 15:19
Don't Stay at Caribbean Estate, Port Edward... they have no water!
My absolute horror with this establishment just never ceases to end.... the most recent issue is the fact that there are water issues and there is no prior communication BEFORE arriving at this property and there's no plan B. You must just "go to the jojo tank if you want water". A piece of paper showing when you should and shouldn't shower just does not work!! The staff's attitude that... wait for it... it's an Eskom problem that's affecting the water supply from the reservoir... for the amount of money paid to stay here per night get a plan B... I might as well have stayed at home.... at least I wouldn't smell.
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Monique R
1 reviews | Active since Jan 2020
21 Dec 2019, 15:19
Don't Stay at Caribbean Estate, Port Edward... they have no water!
My absolute horror with this establishment just never ceases to end.... the most recent issue is the fact that there are water issues and there is no prior communication BEFORE arriving at this property and there's no plan B. You must just "go to the jojo tank if you want water". A piece of paper showing when you should and shouldn't shower just does not work!! The staff's attitude that... wait for it... it's an Eskom problem that's affecting the water supply from the reservoir... for the amount of money paid to stay here per night get a plan B... I might as well have stayed at home.... at least I wouldn't smell.
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Dirk H
1 reviews | Active since Jan 2020
3 Dec 2019, 13:36
Caribbean Estates do nat value their customers at all.
Caribbean Estates do nat value their customers at all. Managment has a total disregard for their guests. They do very load construction repairs while you want to rest, with no warning. When reporting the matter, they do not respond or contact you. They do not value their customers that pay and travel from far, that want to rest at all.
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Dirk H
1 reviews | Active since Jan 2020
3 Dec 2019, 13:36
Caribbean Estates do nat value their customers at all.
Caribbean Estates do nat value their customers at all. Managment has a total disregard for their guests. They do very load construction repairs while you want to rest, with no warning. When reporting the matter, they do not respond or contact you. They do not value their customers that pay and travel from far, that want to rest at all.
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Anonymous
1 reviews | Active since Jan 2020
9 Oct 2018, 13:51
rude and racist staff cancell ed my booking becuase it was a voucher won, and replaced it with paying customer.
we had won a midweek at carribean estate and upon confirmation 1 week prior we were told our booking was replaced with that of a paying customer, we had already planned the entire trip and had to cancel my leave and everything, the receptionist was extremely rude and I would not advise anyone to ever visit carribean, evern the supervisor or resort manager that the phone was handed over to was rude and extremely racist. in this day and age you would expect people to be over the black and white thing, but the staff at carribean estate are still living in that decade, rude racist white people that must just move out of SA, we have a lot of problems and racism is not welcome anymore. shame on your carribean estate, my family has been there on multiple occasions and have applauded the views, but even they advised that the staff were not welcoming and somewhat racist, I had hoped that my experience would be different. shame on me for thinking that some people actually change.
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Anonymous
1 reviews | Active since Jan 2020
9 Oct 2018, 13:51
rude and racist staff cancell ed my booking becuase it was a voucher won, and replaced it with paying customer.
we had won a midweek at carribean estate and upon confirmation 1 week prior we were told our booking was replaced with that of a paying customer, we had already planned the entire trip and had to cancel my leave and everything, the receptionist was extremely rude and I would not advise anyone to ever visit carribean, evern the supervisor or resort manager that the phone was handed over to was rude and extremely racist. in this day and age you would expect people to be over the black and white thing, but the staff at carribean estate are still living in that decade, rude racist white people that must just move out of SA, we have a lot of problems and racism is not welcome anymore. shame on your carribean estate, my family has been there on multiple occasions and have applauded the views, but even they advised that the staff were not welcoming and somewhat racist, I had hoped that my experience would be different. shame on me for thinking that some people actually change.
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