DD
Deleney D
Active since Mar 2022
13
Reviews
0
Industries
Reviews
13 reviews13 months ago
Poor Delivery & Customer Service
I will never buy online again . Please an order on Monday & Its Friday already the courier company forgot to pick up my order at Polowane. I then asked for my refund & wasn't helped by the called an efficient way, they weren't helpful . They told me a team leader will call back, but nobody called.
58 replies
19 months ago
Worst Quality & Service
Manager & staff are rude & they sold me the incorrect size twice and refuse to change.
0 replies
24 months ago
Poor Maintenance / Worst Experience
I am using LekkeSlaap & Travelground for years. There was a group of pensioners about 11 ladies which we booked a house called Deja Blu on the Southbroom. As soon as we entered the property there were a number of maintenance issues. We booked 2 months prior to our coming & this nightmare house everything was wrong,How does Travelground advertise a house charge people R1750 a night but nothing works . We were ********** , the circumstance of being stranded & we must just settle for these conditions. One of the old ladies could of been admitted in hospital because the shower door was a problem & it shattered .Travelground is failing to understand the the seriousness of my unhappy friends who may I say are senior citizens. We drove almost 2 hours so that the ladies can swim & have some activities to do hence that is why we chose Deja Blu. How deceiving can the pictures be because the pool was as green as Mos , plus the creepy crawly wasn’t working. Upon arrival Nigel the caretaker had mentioned to the ladies about the diaper being stuck in the pool & creepy crawly, he also told us that the pool will be cleaned the next day & it will be available for use. He didn’t come back to sort it out & neither could we use it the next day because it was the same colour. My point is the maintenance of the property was very poor, I would of not advertised the place if there were so many things such as the stove & air fryer that was not working. Do you guys not work with a checklist ? Put yourself in our shoes as I was in tears because we wanted to be placed in a better accommodation which we were happy with. We only ended up staying because it was already 4pm that afternoon & driving around to the next accommodation would have been a waste as we were hungry already from the 2hr drive. I would of not paid at all for this accommodation as we all felt like we have been ********** especially being pensioners coming so far to come to problems. I dealt with LekkeSlaap for years with Ryan Mostert, Cherine & Megan & have stayed In Mooi River Luxury , Marlin Manor & Margate Sands never had I experience such a horrible stay. It feels more like a nightmare . One of the guests went to shower & 3 of us ladies were sitting in that same room after we heard a scream & the shower door shatters into pieces with splinters stuck all over her legs . I wont be wasting airtime to call you guys several times to complain about our unhappiness. Laney Naidu
0 replies
38 months ago
They are very efficient,Always following up and their premiums are definitely by far the most affordable
They are very efficient,Always following up and their premiums are definitely by far the most affordable.I love Pineapple,,,U guys rock
53 replies
38 months ago
Excellent work Team Naked & Udesh Pather
I had comprehensive insurance since 2013 and had poor experiences with MiWay & Budget Insurance. Since I joined Naked Insurance I never knew that an insurance company can look after a person & treat me with such respect. I highly recommend Udesh Pather from the insurance team. Since this is my first accident he followed up with me consistently ensuring that the investigations & payment processes were efficiently done. Thank you Udesh & Thamie for making me feel like I am apart of the Naked Insurance family.
53 replies
40 months ago
Disgusted with the pathetic service from rain
Rain Robbed me ,they took my money for 10sim cards .They refuse to help me with Rica although i provided 2 different sets of documents for Rica which is valid because they are bank statements.Their Rica department dont have phones,the call center logged 9 cases ,saying i will be contacted,nobody actually calls u .They promised to force activate the cards and now its day 3 my cards are not Rica.I have to now cancel my order because my money is not important.Neither am I
132 replies
40 months ago
No answer at the call center
Rain is the worst at answering their phone on their customer support.The Pakistani's waste your airtime trying to assist you.Everytime I activate simcards it takes 1 week for rain to Rica.The worst service provider.
2772 replies
41 months ago
Terrible Service Rain Took my money but cards not Approved
Its been a whole weekend and my cards haven't been approved yet I have provide the Rica Documents. My husband paid rain for 10 cards they took the money and haven't approved my sim cards. Time is money, Is there not enough workers in Rain because when you call the call center it just rings. I loaded R50 airtime and no answer. What kind of service is this.
660 replies
43 months ago
Terrible Service
I am holding on for 20 minutes, I took a photo on my phone that nobody is picking up their 087 515 9404 number
532 replies
43 months ago
Note of Appreciation!
Thank you for the efficiency & service to the Hello Peter team. Every complaint of mine was resolved.
133 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (76.92307692307692%)