DD
Deleney D
Active since Mar 2022
12
Reviews
0
Industries
Reviews
12 reviews14 months ago
Poor Delivery & Customer Service
I will never buy online again . Please an order on Monday & Its Friday already the courier company forgot to pick up my order at Polowane. I then asked for my refund & wasn't helped by the called an efficient way, they weren't helpful . They told me a team leader will call back, but nobody called.
1 reply
20 months ago
Worst Quality & Service
Manager & staff are rude & they sold me the incorrect size twice and refuse to change.
0 replies
40 months ago
They are very efficient,Always following up and their premiums are definitely by far the most affordable
They are very efficient,Always following up and their premiums are definitely by far the most affordable.I love Pineapple,,,U guys rock
1 reply
40 months ago
Excellent work Team Naked & Udesh Pather
I had comprehensive insurance since 2013 and had poor experiences with MiWay & Budget Insurance. Since I joined Naked Insurance I never knew that an insurance company can look after a person & treat me with such respect. I highly recommend Udesh Pather from the insurance team. Since this is my first accident he followed up with me consistently ensuring that the investigations & payment processes were efficiently done. Thank you Udesh & Thamie for making me feel like I am apart of the Naked Insurance family.
1 reply
42 months ago
Disgusted with the pathetic service from rain
Rain Robbed me ,they took my money for 10sim cards .They refuse to help me with Rica although i provided 2 different sets of documents for Rica which is valid because they are bank statements.Their Rica department dont have phones,the call center logged 9 cases ,saying i will be contacted,nobody actually calls u .They promised to force activate the cards and now its day 3 my cards are not Rica.I have to now cancel my order because my money is not important.Neither am I
1 reply
42 months ago
No answer at the call center
Rain is the worst at answering their phone on their customer support.The Pakistani's waste your airtime trying to assist you.Everytime I activate simcards it takes 1 week for rain to Rica.The worst service provider.
21 replies
43 months ago
Terrible Service Rain Took my money but cards not Approved
Its been a whole weekend and my cards haven't been approved yet I have provide the Rica Documents. My husband paid rain for 10 cards they took the money and haven't approved my sim cards. Time is money, Is there not enough workers in Rain because when you call the call center it just rings. I loaded R50 airtime and no answer. What kind of service is this.
5 replies
44 months ago
Terrible Service
I am holding on for 20 minutes, I took a photo on my phone that nobody is picking up their 087 515 9404 number
4 replies
44 months ago
Note of Appreciation!
Thank you for the efficiency & service to the Hello Peter team. Every complaint of mine was resolved.
1 reply
44 months ago
Capfin Loans
I am very disgusted with the treatment I got from Cap fin, I took a loan which I paid off in full before time yet they marked my name on credit bureau as a bad payer. I went to apply for a credit card & apply for a home for my kids since I am a widow I was unable to get approved anywhere because Cap fin had marked me in credit bureau as poor payer. I am even most disappointed with their customer service because they basically told me there is nothing they can do although the fault is on their side , I must just wait 2 weeks. Which means this would be 2 weeks of a setback for me to get anything because I am basically blacklisted for nothing. I wont send any of my work colleagues to Cap fin & neither will I take any loan from them again.
1 reply
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)