Active since Mar 2022
The order was processed very quickly. However when it came to delivery, the drivers took it upon themselves to deliver my package to my neighbour who I've never met before. Despite the fact I have been at home the entire time and they could've just called me to come outside. One agent who I spoke to on the phone said it was a "Grey area" as there's no rule saying their drivers cannot give your package to someone else. That's the first time I've heard an idiotic statement like that. I've always known them to check your name and ID when signing for your package. The other agent I spoke to was more helpful and escalated the complaint to make sure my package is delivered to me. So I will wait and see if my package gets delivered. - Port Elizabeth
Very unprofessional service and not accomodating at all. You phone early to make an appointment and the receptionist tells you about the latest time that they take in walk in clients. What does walk in clients have to do with making an appointment for a time to see the doctor? The second day I asked my brother to take my sick daughter and he was told I didn't make an appointment for my daughter. But they don't let you make an appointment!!!! Disgraceful behaviour. I'm honestly disgusted. We need to hold professionals to a higher standard in this country, because it seems like it's the norm to treat people like **** these days.