SI
Smartmed Inc Dr mashra gani
Unclaimed Business
SI
Smartmed Inc Dr mashra gani
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceID
Isi D
1 reviews | Active since Jan 2020
11 Mar 2022, 10:53
Pathetic and Unprofessional
Very unprofessional service and not accomodating at all. You phone early to make an appointment and the receptionist tells you about the latest time that they take in walk in clients. What does walk in clients have to do with making an appointment for a time to see the doctor? The second day I asked my brother to take my sick daughter and he was told I didn't make an appointment for my daughter. But they don't let you make an appointment!!!! Disgraceful behaviour. I'm honestly disgusted. We need to hold professionals to a higher standard in this country, because it seems like it's the norm to treat people like **** these days.
Helpful (0)
|Replies (0)ID
Isi D
1 reviews | Active since Jan 2020
11 Mar 2022, 10:53
Pathetic and Unprofessional
Very unprofessional service and not accomodating at all. You phone early to make an appointment and the receptionist tells you about the latest time that they take in walk in clients. What does walk in clients have to do with making an appointment for a time to see the doctor? The second day I asked my brother to take my sick daughter and he was told I didn't make an appointment for my daughter. But they don't let you make an appointment!!!! Disgraceful behaviour. I'm honestly disgusted. We need to hold professionals to a higher standard in this country, because it seems like it's the norm to treat people like **** these days.
0
Replies (0)SJ
Shantel J
1 reviews | Active since Jan 2020
10 Jun 2021, 10:05
Unethical doctor and staff
On Monday the 07/06/2021 I went to her surgery, the doctor i usually go to was full. Feeling unwell and needing to see a Dr urgently I went to her surgery. At 1:40pm I was told they were on lunch and would be back at 2:30pm. I waited I my husband's car which was a golf parked Infront of the surgery. The lady who assisted initially was very accomadating and friendly she took down the details she asked me what the problem was I told her it was my ears and stomach. I informed her I was allergic of penicillin, this lady then left I assume her shift was over. I waited and another lady led me to the back of the surgery to wait. No temperature was taken In another section, I waited unwell, I needed to finish in time to collect my daughter from school. I get in to see the doctor explained what was going on she exams me and insists its Covid however I displayed no symptoms of it. She stated I need to get testing done and she would give anti biotics to treat the throat and bladder. She then told me to Wait in the car again without dispensing the medicines. I proceeded to wait in the car, a the lady that led me to the back comes out again and gives me my medicines. In it contained penicillin. I tell her that I have inform the other lady that I was allergic to it. She goes back to the doctor comes back and gives me doxyclin tells me to come back some other time when the doctor is available because she's busy, me now really annoyed go to the back again waiting to speak to Dr Gani. She's in the front surgery. I waited in the back now very frustrated and unwell I go to the nurse that was in the front with the intention of asking for the doctor. To my surprise I see other patience siting in the front surgery after seeing her waiting not being told to wait in their cars given the standard treatment and respect a patient is to be be given. She comes out and now I really angered by seeing this told her to keep her meds and take my name out her system and id go to another doctor. From what I witnessed this doctor choices who to give respect to and treat with dignity. I get a call from her receptionist or whoever and she's states she would like to know what happened yesterday, I explained to her what took place she shrugs it off and then says she would like to apologies, I tell her this kind of treatment of patience is unacceptable. She then has the nerve to tell me that only nice people come to the surgery. She told me no one complains from what I experienced I see why. They're condescending and have no way of dealing with patience. They choose who to give respect to due to what you have in terms of status. Mind you I was not driving my car due to being unwell. Regardless of that they should treat all patience equally with respect and no bias or condescending nature. I was told that people who had symptoms of Covid are sent to the back yet I had no symptoms of such. No high fewer, they could tell that if they bothered to take a person temperature before entering, no coughing or other symptoms whatever so ever. A doctor and her staff who behaves this way its unethical and should not be allowed to practice. I went to my other doctor the next day and it was a ear infection and a bladder problem and I was treated respectfully with dignity.
Helpful (0)
|Replies (0)SJ
Shantel J
1 reviews | Active since Jan 2020
10 Jun 2021, 10:05
Unethical doctor and staff
On Monday the 07/06/2021 I went to her surgery, the doctor i usually go to was full. Feeling unwell and needing to see a Dr urgently I went to her surgery. At 1:40pm I was told they were on lunch and would be back at 2:30pm. I waited I my husband's car which was a golf parked Infront of the surgery. The lady who assisted initially was very accomadating and friendly she took down the details she asked me what the problem was I told her it was my ears and stomach. I informed her I was allergic of penicillin, this lady then left I assume her shift was over. I waited and another lady led me to the back of the surgery to wait. No temperature was taken In another section, I waited unwell, I needed to finish in time to collect my daughter from school. I get in to see the doctor explained what was going on she exams me and insists its Covid however I displayed no symptoms of it. She stated I need to get testing done and she would give anti biotics to treat the throat and bladder. She then told me to Wait in the car again without dispensing the medicines. I proceeded to wait in the car, a the lady that led me to the back comes out again and gives me my medicines. In it contained penicillin. I tell her that I have inform the other lady that I was allergic to it. She goes back to the doctor comes back and gives me doxyclin tells me to come back some other time when the doctor is available because she's busy, me now really annoyed go to the back again waiting to speak to Dr Gani. She's in the front surgery. I waited in the back now very frustrated and unwell I go to the nurse that was in the front with the intention of asking for the doctor. To my surprise I see other patience siting in the front surgery after seeing her waiting not being told to wait in their cars given the standard treatment and respect a patient is to be be given. She comes out and now I really angered by seeing this told her to keep her meds and take my name out her system and id go to another doctor. From what I witnessed this doctor choices who to give respect to and treat with dignity. I get a call from her receptionist or whoever and she's states she would like to know what happened yesterday, I explained to her what took place she shrugs it off and then says she would like to apologies, I tell her this kind of treatment of patience is unacceptable. She then has the nerve to tell me that only nice people come to the surgery. She told me no one complains from what I experienced I see why. They're condescending and have no way of dealing with patience. They choose who to give respect to due to what you have in terms of status. Mind you I was not driving my car due to being unwell. Regardless of that they should treat all patience equally with respect and no bias or condescending nature. I was told that people who had symptoms of Covid are sent to the back yet I had no symptoms of such. No high fewer, they could tell that if they bothered to take a person temperature before entering, no coughing or other symptoms whatever so ever. A doctor and her staff who behaves this way its unethical and should not be allowed to practice. I went to my other doctor the next day and it was a ear infection and a bladder problem and I was treated respectfully with dignity.
0
Replies (0)