SJ
Shantel J
Active since Jun 2019
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Disappointed
Been tryying to get a hold of someone anyone to get my child's report for last year with no response. Been calling them since the beginning of back to school. Will indicate I'm the 2nd caller or 1st caller in line then state it's the voicemail to leave my name and number which was done. My son needs to attend this year's classes and I don't know whats wrong with getting a hold of anyone there. I've even whatsapped on all their numbers with no response at all.
0 replies
8 months ago
Have address but harrassing customers for their addresses, failing to deliver parcel
The company had my address for a delivery, got their delivery person to keep asking me for my address and calling everything except delivery my parcel. Then have the nerve to say they would return it to the ware house after so many missed calls & confirming the address with them. Can't get a direct hold of them. I've never had a issue with any parcel before coming from temu. It's the first with this company.
0 replies
21 months ago
Genesis deep clean master
Bought a genesis, deep clean master online last year. Have had to take it in for repairs trice withing a span of a year of the purchasing of said machine. Took it to baywest they had good Customer relations and have helped. Recently had to take it in to Greenacres on the 30th July 2024. Got no updates no communication nothing, when I do call they say they will call back and don't. It should not be such a hassle to repair nor have issues with a new machine I had since buying it on 19th/04/2023 it's been nonstop issues getting it resolved has also been a mission.
0 replies
21 months ago
Genesis deep clean master
The genesis deep clean master I purchased, keeps breaking down and it's a mission to get help in the appropriate time to get it fixed. Took it for repairs trice, singing purchasing the machine within a span of a year.
1 reply
34 months ago
No cooperation between in store telkom and customer care telkom.
Uncooperative, between in store help and customer care via call. A case was logged 3 times so far regarding debiting money from my account when moneye as already deducted. In the case one amount was returned while still struggling to get back the other amount they double debited me for. The asked for proof so in store when the opened the case they submitted my bank statement. I called customer care when they close the case to enquire why they said they did receive my bank statement. I go in again to confirm the in store telkom did submit. And they submitted another case and informed them my bank statements are included. Till this date nothing is being resolve and I've not been refused the money they double debited me for.
0 replies
65 months ago
Best service I've come across in P. E
I went to Moffett retail park to Mr price sports to get my account activated. The staff there was very helpful, extremely friendly well mannered and also efficient. It didn't take long and I truly very happy with their service. I would definitely go there and reffered others to go there as well.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)