Pathetic and Unprofessional

Very unprofessional service and not accomodating at all. You phone early to make an appointment and the receptionist tells you about the latest time that they take in walk in clients. What does walk in clients have to do with making an appointment for a time to see the doctor? The second day I asked my brother to take my sick daughter and he was told I didn't make an appointment for my daughter. But they don't let you make an appointment!!!! Disgraceful behaviour. I'm honestly disgusted. We need to hold professionals to a higher standard in this country, because it seems like it's the norm to treat people like **** these days.