TD
Tejas D
Active since Mar 2022
2
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2 reviews19 months ago
Pathetic food.
On Friday afternoon (13th September 2024), I visited this restaurant along with 4 friends. Having heard good things about it from colleagues. The starters were acceptable. The pani-puri was good. The sheesh kebaab lacked any flavour profile whatsoever, and the onion bhajia was not even above average. Regardless, we proceeded to order our main meals. The lamb rogan josh tasted horrible, it was sweet and had unnecessary vegetables in the curry. How can you get a Rogan Josh wrong? The "Authentic Durban lamb curry", was everything but authentic. There was no potato. The curry itself was bland, and just loaded with chillies. The chicken breyani was appalling. The potatoes were green and inedible, and the chicken pieces overcooked. The rice itself in the breyani, lacked any flavour whatsoever. The seafood pot, literally just tasted like a seafood boil, there were no distinct flavors or aromas in the seafood pot. What kind of service and food is this? To have paid an average of R250 per a curry (WITH NO RICE/ROTI), and then to get lower than mediocre food at such an (advertised) "upmarket" restaurant is astonishing. To call this place an "Indian" restaurant, is farfetched. Furthermore, at the end of the meal, when requesting finger bowls, so that we can wash our hands, we were told that they don't do such things, and we need to use the bathroom. How is this possible, for an authentic Indian restaurant? At that point, I called for the manager, who didn't show up for almost 20 minutes, and only decided to waltz out once I got fed up and was leaving the establishment. Think twice before visiting this place.
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50 months ago
Pathetic communication
Hi, I am highly frustrated and disappointed with the service received from British Airways/Comair over the course of the past weekend. I was booked on a flight on Friday morning (04 March 2022), BA6205 to depart at 6.30am. Upon going to do a virtual check-in, I was unable to do so. After a lot of investigation of the British Airways application, I found the Manage my booking link, which told me that my flight was cancelled, and was moved to 9.20 on flight BA6203. I was not told that my flight was cancelled, NO COMMUNICATION was received, and had I not attempted to do an early check-in, I would have been at the airport early in the morning, to check-in for my 6.20 am flight, only to be told i'm flying out at 9.20am. On Monday (07 March 2022), I was booked to return to Johannesburg at 5.30pm on flight BA6210. I proceeded to do an early check-in on Monday morning, only to find that AGAIN, my flight was cancelled and moved to 6:15am on BA6218. I did the early check-in and proceeded to arrive at the airport at 4.00pm. At which point I went to the British Airways kiosk for check-in in order to find out if I could have a seat close to the person I was travelling with. Upon arrival there, I was then told that the flight was delayed YET AGAIN, and we would only be departing at 7.05pm. Thereafter, boarding the flight took 40 minutes, Upon arrival in Johannesburg at O.R. Tambo international, we had to wait close to 15 minutes for the staircase to arrive so we could disembark. This is absolutely horrendous service. I'm shocked that there is NO COMMUNICATION whatsoever. What is the purpose of having apps and email chains, if they are not used effectively? Honestly, I am questioning why I chose to fly with British Airways to begin with. This frustration was not only from my side, there were a number of other passengers who shared the same feelings, as they too, were bounced around flights without prior communication. I would appreciate some communication or call back regarding this.
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