British Airways Comair
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We arrived at Heathrow Airport on the 9th to take our flight to France. We were 5minutes late for checking our bags and no one wanted to assist us. To our surprise a lady by the name of Maria an angel sent from above came to our rescue. She made a call to late check in and checked our luggage in. We went to the security and they didn’t want to let us through and here runs this angel again, she made another call and our access was granted. We were travelling with our little 4 year old girl and it was her dream to go to Disney, she was actually crying when no one wanted to help us. Maria is really an angel. God will really bless her. We spoke to 3 People before her and everyone of them said they can’t help and we must book another flight. She honestly deserves employee of the year for doing this and if she can’t get this award I don’t mind to gift her personally. If anyone reads this please share her details my family and I want to thank her again. This was our 1st international travel and she made it very very special.
1 reviews | Active since Jan 2020
We arrived at Heathrow Airport on the 9th to take our flight to France. We were 5minutes late for checking our bags and no one wanted to assist us. To our surprise a lady by the name of Maria an angel sent from above came to our rescue. She made a call to late check in and checked our luggage in. We went to the security and they didn’t want to let us through and here runs this angel again, she made another call and our access was granted. We were travelling with our little 4 year old girl and it was her dream to go to Disney, she was actually crying when no one wanted to help us. Maria is really an angel. God will really bless her. We spoke to 3 People before her and everyone of them said they can’t help and we must book another flight. She honestly deserves employee of the year for doing this and if she can’t get this award I don’t mind to gift her personally. If anyone reads this please share her details my family and I want to thank her again. This was our 1st international travel and she made it very very special.
1 reviews | Active since Jan 2020
My flight with British Airways Comair was mostly fine the staff were polite and the plane was comfortable enough. We did have a delay that wasn’t explained very clearly, which was a bit annoying, but once we got in the air everything went smoothly. Overall, an okay experience with room for improvement.
1 reviews | Active since Jan 2020
My flight with British Airways Comair was mostly fine the staff were polite and the plane was comfortable enough. We did have a delay that wasn’t explained very clearly, which was a bit annoying, but once we got in the air everything went smoothly. Overall, an okay experience with room for improvement.
1 reviews | Active since Jan 2020
I was on a flight that was delayed in London in June this year. We were basically asked to leave the flight just after midnight and to sort out our own accommodation until the flight was rescheduled. The flight left the next day 24 hours later. On my return to South Africa, i have been trying to submit and complete the claim that can be made for the delayed flight. British Airways just automatically closes my claim (now claims) and provide no feedback. The atrocious treatment we received that evening, including the elderly and infirm just highlight that British Airways is an uncaring and callous airline that is only interested in profit and not people.
1 reviews | Active since Jan 2020
I was on a flight that was delayed in London in June this year. We were basically asked to leave the flight just after midnight and to sort out our own accommodation until the flight was rescheduled. The flight left the next day 24 hours later. On my return to South Africa, i have been trying to submit and complete the claim that can be made for the delayed flight. British Airways just automatically closes my claim (now claims) and provide no feedback. The atrocious treatment we received that evening, including the elderly and infirm just highlight that British Airways is an uncaring and callous airline that is only interested in profit and not people.
1 reviews | Active since Jan 2020
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
1 reviews | Active since Jan 2020
I travelled with British Airways on 01 June 2025 from Toronto to London Heathrow and then Heathrow to Johannesburg (Ref no. ZHRQXA). However, upon my arrival at OR Tambo International ON 2 June 2025, I found my suitcase totally damaged and I immediately went and reported the bag (Ref no. DPR JNBBA35690/02JUN25/0616GMT). However, to date I have not heard any response from British Airways. I have tried sending emails and contacting their representative office in Johannesburg, but to no avail. My suitcase was not even 6 months old
1 reviews | Active since Jan 2020
I flew British Airways business class to Phoenix USA from South Africa in the last week of February. Since then I have been trying to get my Avios points which were never allocated. I get a weekly auto response to say they are working “extremely hard” to resolve but really I don’t think they are doing anything. Every other airline automatically allocates your points or responds with allocated points in 48 hours. This has been 3 months! It’s impossible to find an escalation point or an actual human being to talk to and resolve!
1 reviews | Active since Jan 2020
I flew British Airways business class to Phoenix USA from South Africa in the last week of February. Since then I have been trying to get my Avios points which were never allocated. I get a weekly auto response to say they are working “extremely hard” to resolve but really I don’t think they are doing anything. Every other airline automatically allocates your points or responds with allocated points in 48 hours. This has been 3 months! It’s impossible to find an escalation point or an actual human being to talk to and resolve!
1 reviews | Active since Jan 2020
British Airways has cost us thousands and left us stranded — all because of a critical failure to inform passengers. We recently attempted to travel from South Africa to the Netherlands with British Airways, with a 5-hour layover at Heathrow. It was our first time travelling abroad — after weeks of research, embassy visits, consultations with Home Affairs, advice from friends, family, and even AI platforms, not once was it mentioned that a transit visa was required for our short stopover in the UK. British Airways provided no warning or guidance during the booking or check-in process about this requirement — not a single notice, email, or prompt. For an airline that operates globally and caters to international travellers, this level of negligence is unacceptable. When we arrived at the airport, we were denied boarding due to not having this obscure visa. The British Airways desk staff admitted, and I quote: “This happens to people every day. They don’t know.” If BA knows this happens daily, then it is their responsibility to warn customers before accepting thousands in payments. A simple line like “If transiting through the UK, a transit visa may be required depending on your nationality” would have saved us thousands in costs and heartbreak. To add insult to injury: We're now stranded. Reimbur*****t takes 4 weeks. A R4000 penalty fee is being deducted. No accountability from British Airways. This experience has been traumatic, disappointing, and financially devastating. We are calling on British Airways to immediately update their booking systems to include visa alerts for transit passengers, and to refund customers in full and without penalty in such cases. This is not just about us — this affects thousands of first-time or infrequent travellers who trust BA as a reputable airline. Failure to act on this may cost British Airways its reputation and customer base. Do better, British Airways.
1 reviews | Active since Jan 2020
British Airways has cost us thousands and left us stranded — all because of a critical failure to inform passengers. We recently attempted to travel from South Africa to the Netherlands with British Airways, with a 5-hour layover at Heathrow. It was our first time travelling abroad — after weeks of research, embassy visits, consultations with Home Affairs, advice from friends, family, and even AI platforms, not once was it mentioned that a transit visa was required for our short stopover in the UK. British Airways provided no warning or guidance during the booking or check-in process about this requirement — not a single notice, email, or prompt. For an airline that operates globally and caters to international travellers, this level of negligence is unacceptable. When we arrived at the airport, we were denied boarding due to not having this obscure visa. The British Airways desk staff admitted, and I quote: “This happens to people every day. They don’t know.” If BA knows this happens daily, then it is their responsibility to warn customers before accepting thousands in payments. A simple line like “If transiting through the UK, a transit visa may be required depending on your nationality” would have saved us thousands in costs and heartbreak. To add insult to injury: We're now stranded. Reimbur*****t takes 4 weeks. A R4000 penalty fee is being deducted. No accountability from British Airways. This experience has been traumatic, disappointing, and financially devastating. We are calling on British Airways to immediately update their booking systems to include visa alerts for transit passengers, and to refund customers in full and without penalty in such cases. This is not just about us — this affects thousands of first-time or infrequent travellers who trust BA as a reputable airline. Failure to act on this may cost British Airways its reputation and customer base. Do better, British Airways.
1 reviews | Active since Jan 2020
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1 reviews | Active since Jan 2020
Welcome to the great traditional healer in Africa call or what's app +27 73 276 7065 this is your time to Traditional herbalist and spiritual healer Professor Martin +27 73 276 7065 bring back lost ***** permanently with divine powers to work out all your life path problems worries and challenges. Using spiritual powers, accurate herbs and inner fortune energy, The metaphysical world has an iterative influence in our being, so solution uses ancient ancestral powers to find solution to all your life’s challenges ,problems and worries, with my healing methodologies have helped thousands of individuals worldwide to find balance and happiness in their lives. I am able to check and disclose to you the origin of your recurring problems as well as provide an everlasting answer to it.I have helped numerous figures and celebrities to create more success and happiness in all areas of their live. Family problems, love or marriage matters, career or work related problems, business success, healthy problems and worries, or need to know the nature of problem in your life? We do have solution for you with my accurate herbs,spells,inner energy and spiritual powers anything is possible to happen and change in your life, its never too late to smile with my energy. Why you surfer in silence when we can make your life shine again and have your long life dreams to come true, you live once so live life to the fullest, Good life and happiness for all. Yes you can make a different. Feel free to call or email me for help. Live afresh and balanced life, for more information about. I am only powerful spiritual doctor in Africa who spiritually treats and solves all the following: 1.Read all your problems before you even mention them to me 2. Bring back lost *****, even if lost for a long time 3. Remove bad spells from homes, business &customer attraction etc. 4. Get promotion you have desired for a long time at work or in your career. 5. Remove the black spot that keeps on taking your money away 6. Find out why you are not progressing in life and the solution 7. Eliminate in family fights 8. Ensure excellent school grades even for children with mental disabilities 9. Stop your marriage or relationship from breaking apart 10. I destroy and can send back the bad omen (tokoloshe) if requested 11. We heal barrenness in women & and disturbing menstruation 12. Get you marriage to the ***** of your choice 13. Guarantee you win the troubling court cases & divorce no matter how what stage 14. Ensure success in work and business. 15. Mental illness & bewitched Can’t sleep at night or walking at night 17. Recover ****** property and whereabouts of people that hurt you. 18. Bring supernatural luck 19. Extreme protection for those doing dangerous jobs like security guards, bank manager, cash transporters, etc. You want money so bad you can taste it. You want to live in luxury. You want to be the envy of your friends. You want to arise each day not worried about your financial future You do not need to suffer longtime with diseases ,poverty, no one to love you ,domestic problems when Professor Martin can help you with in not time to waste. Let your enemy forget about you. Let those who hated you before come back to you by them selves. Let your boss who dismissed you from the job before recall you back. ALL SERVICES ARE 100% GUARANTEED Call or what's app Professor Martin +27 73 276 7065 meet with this great traditional doctor without stories and lies. https://traditional-herbalist-healer.webnode.com
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