AF
Aldon F
Active since Dec 2009
8
Reviews
0
Industries
Reviews
8 reviews17 months ago
Unwelcome marketing that wont stop.
Not able to unsubscribe to the constant emails marketing your prestige, private and who knows what other package. Updated preferences, error exxperienced, sent complaint error experienced. Is there anything that works at Stanadard bank when your clients are annoyed or should I close my account before you action anything?
56 replies
30 months ago
A full year, No data, No Feedback
Submitted a HD I dropped and then opened for recovery Oct 2022. It has been over a year and nothing yet. If I don't ask for feedback I don't get feedback. The last two times I asked for an update on the data I was promised feedback which is now 3 months ago. I have given up on the data being recovered.
260 replies
55 months ago
WORST MEDICAL AID TO WORK WITH
Seems Discovery has finally lost the plot. You take ages to process claims, if I did not call the Dr about my account you would most likely have never told them you are not paying half the bill. On 11 August I had needed R1100 to clear the SPG. This amount just seemed to never decrease. Is you APP just slow or does your finance department struggle with + and -. You take forever to either pay or reject claims and then reversed funds out of the service providers account. I had a call 7 months after the bill was cleared with the service provider to settle it again because you made a mess of the finances and simply reversed the funds. HOW THE HELL? No wonder Dr's has patients pay directly and claim themselves so they don't have to deal with you. SORT OUT YOUR SYSTEMS and at least try to do something well. Bring back emails for me to have correspondence in writing as I cannot trust a word said over the phone.
106 replies
68 months ago
Account still not closed after 4 years.
My wife closed her Edgars account in June 2016. There where purchase made on the closed account in Dec 2016. It hase been over a month that I have been trying to get the account closed/zero ballance and proof of closure with no suçcess. Everytime I go to the branch at Menlyn Mall and everytime get promised feedback. The system is down, the assistant manager is in a meeting etc etc. I just want the account closed is it to hard to do or what should I do to get it closed. Seems being undershanding and nice is not a language that Edgars understands.
0 replies
100 months ago
Willing to help.
I was told to buy lower control arm bushings for my car and I twice confirmed it was the small bushings at the fron of the contol arms. After buying them from Ultimate Suspension the fitment centre told me it was the wrong ones. Their mistake not Ultimate Suspension’s. Martin was friendly and gladly swopped them out for the correct ones. Most suppliers will charge handling fees etc. Ultimate Suspension you guys rock. As for the fitment centre you wont see me again.
0 replies
100 months ago
Selling faulty product with no feedback.
I purchased the standard in-ground pet fence on 11 Dec 2017. According to the website, the fence would have been delivered within 7 days. Though, I only recieved it on the 15 Jan 2018 - more than 30 days later. We did a variety of google searches before purchasing, but due vague info on the webpage we did not get alot of info. After delivery we googled the W-277 model and found horrible reviews. (It is made in China and the manufacturer is more elusive than the people at AVG Pets). Immediately upon delivery I realized the product would not work for my small yard (2-3m on both sides of the wire turns out to be a no-go zone) or my small dog (8 kg) since the receiver is too bulky. I tried multiple times to contact them in order to return the product. Though, it was impossible to find any contact info. The only communication method available was the online mail-service. Though nobody answered any queries sent to the server. No alternative email address or phone number is available. On the delivery note there was an address for a house in Cape Town and a bogus phone number to “Jen”. This phone number always goes directly to voice mail with no reaction to voicemails. Today, 27 Jan 2018, I gave up and decided to install the fence and see if I can “make it work” by manipulating the wire height to allow my dogs at least some of the yard. Only to discover that this piece of rubbish does not work at all. It does not have a warning-beep, just the static correction. I tried it on myself before using it on the dogs and believe me, the collers has a very nasty kick to it. On top of that the field width does not remain constant! There is no way that you can teach your dogs where the supposed boundry is if it keeps changing. This is a poorly made product, sold by people that dont care or worry if you get useless or faulty product. Not even to mention the well being of your beloved pet. Dont buy from them rather buy the PetSafe range at Gadget Shop as it is much better built and at least you can take it back if it fails.
0 replies
102 months ago
We Don't Take Ownership of problems at Branch nor Head Office
Worst customer service I have ever received. For a company that started by word of mouth, it seems the don't listen very well. Notes before reading: 1.If your phone is not properly repaired by WeFix Centurion keep taking it back until no device is left, as they keep losing the spares and then blame the customer when they open the device themselves to inspect a job WeFix Centurion did. 2. When booking in the device ask them to leave it open in order to inspect the unit before they close it up as this is what a reasonable person would do, double check their work to ensure it was done correctly. 3. Do not expect that anyone to really cares about your problems when you contact head office. 4. If they mess up you pay, simple. Now for the long, fun part, the mail sent for help below. I took in my wife's iPhone 5s for a battery replacement on 6 Jan 2017 (CN07244) which was when I got great service. However, the battery failed and was returned on 27 May and the battery was replaced again under warranty (CN7244.1) On 24 August the phone was booked in to have the volume ribbon cable replaced (CN10255.1). I waited a week for them to confirm stock which then was not in stock etc. basically being told 4 different stories before the phone was fixed. The phone started acting up and I decided to have a look at myself at the inside of the phone. Half the parts were not put back, *****s missing, clamps that hold down the camera, ribbon cables etc. missing at which point I put it back together and took it back. The receptionist tried helping but the technician was of the opinion that she did not know what she was talking about when she told him they should have informed the customer parts where missing / not replaced for whatever reason. He also mentioned the most of the ***** where not replaced as they may have been causing issues. So Apple designed the parts not to be on the phone. The phone was again booked in. (CN10255.1) Got the phone back the same day and promised my wife I would not open it and trusted it would be working fine. I lasted 3 days before intermittently power on and off, having a screen flicker, switching off and taking 20 minutes to come on again. I tried everything short of opening the phone, replaced all chargers, restoring and latest firmware. I have just opened the phone again and I am not at all happy with what I found. They replaced the clasp for the fingerprint scanner and replaced one missing *****. 9 *****s are still missing. The ribbon cable clamps that were missing are still missing and they managed to throw away another one. In short, they put back 2 parts they lost and lost on more. I really lost all my trust in WeFix Centurion, if I wanted to mess up the phone I could have done it myself but I took it in to have an “expert” work on it and from what I see I could have done this job better myself. Kindly could someone from management let me know if WeFix would like to remedy this problem and what the steps would be as I have lost my confidence in the phone my wife now uses as it has been butchered to the point that I think it is no longer reasonably repairable? Please respond in writing as I would appreciate a formal written response. The response when contacting head office was simple. I opened the phone and as I am not qualified to work on these phones nor did I have access to ESD equipment hence they take no responsibility. They can rework the device but at my cost. I informed them that I do have access to all the tools needed and actually have worked on ESD sensitive equipment in my line of work. I escalated the matter to CEO level who then sent it back to the same level I started with so no help, just the same story that they can rework the device at my cost. I have learned that I will not trust WeFix Centurion with any work ever again nor refer friends or family to use them. I also learned my lesson, have any workshop keep the unit open for me to inspect their work before closing it up and paying.
210 replies
116 months ago
Wont take my wheelbarrow here.
<p>Making a 7 week story very short.</p> <p>Turbo housing cracked and was taken to ST for repair and new upgraded inners. (12 Month gaurentee was offered on all repairs and when I paid for the repair it was said because its was not standard parts no warranty was available)</p> <p>Got car back and was in limp mode, ballest on HID not connected correctly, hence no headlights this after I was promised it was fine just not performing due to mapping.</p> <p>Took the car to mech to do remap, found the turbo still cracked but with new inners.</p> <p>Massive fight and ST aggreed to redo at no charge. Took car back for redo. 3 weeks later car back filthy inside and out with car still being assembled although promise it was done. Blamed the software as car was running very lean (It was then running very lean for 300000km) They also filled a 2.0T A3 BWA engine with mineral 20W50 Taxi oil and forced me to pay before releasing car.</p> <p>Results of second repair: Boost regulator plug broken, Cam adjustment solenoid plug broken, splash plate bolt stripped, induction kit box damaged, and new oil (5W40 with Oil filter needed at 17h00 in the afternoon) Was the most expensive repair of my car in 360 000km and had me without a car for 7 weeks. Reported them to the RMA with no news since 2013 so I take it nothing will come of that as well.</p>
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)