RM
rob M
Active since Mar 2022
4
Reviews
0
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Reviews
4 reviews14 months ago
Old price charged after a product change.............
Rain customer for 4x years - performance is good and stable. After a product change was done - the price was not ajusted - still being charged old price for the last 2x months. Reported to the call center - no response so far.
424 replies
28 months ago
Vodacom - Dealer - Nelson Mandela Store - Sandton,
Vodacom - Dealer - Nelson Mandela Store - Sandton, worst experience I have ever had with a service provider for a business contract. I was trying over 2x weeks to get a contract done with Neo and Nadine - they are absolut not competent in the business field, not knowing their own products and an absolut horror in processing the contract. Salami tactic over 2x weeks - this includes an *********** back office support from their dealers support at Vodacom ! I finally gave up - MTN took 3x days - sorry, but this is zero stars!!! I really hope that somebody from Vodacom Dealer/ Shop sales follows up on this with me!
128 replies
49 months ago
Unprofessional behaviour
Made an arrangment to come in the morning, so the car can be test driven and checked. Here my email after getting the written quote - after requesting this quote for couple of times - I had the feeling that they didnt want to quote in a written way - to just escalate further the price. I suggest you never leave your car there, it will get expensive. I espacially chosen the headquarters. No response from them. "HI Danie, Shane told me the gearbox Kit and cv joints between 10K to 15K. You told me 12-18K Now – I can see a gear box offer and and recon driveshaft, no new cv joints for 24K I thought that you are a serious company – this is not right at all. Please change your quote as discussed or explain to me the changes. Kind regards
296 replies
49 months ago
Not serious!!!
totaly unserious - you need to insist on an accident record or vin record - advertising cars with service history, and then don't have it. Stay away from this kind of dealership - Mike totally clueless on the phone!
0 replies
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4 Star
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3 Star
1 (25%)
2 Star
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1 Star
3 (75%)