NM
Nthabiseng M
Active since Apr 2022
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
Rude sales person
I placed an order at Debonairs pizza Randfontein yesterday at 18:33 and only received my order at 20:11 which was even an incorrect order. I called the store to notify them and they promised to deliver my correct order today, they asked me what time I’ll be available and I told them that I’ll be home around 15:00. To follow up on the store, I called on my way home from work, and a lady named Bongi was rude on the phone as she told me that they’ll call me even before I finished talking, she kept repeating “they’ll call you”. This in an unacceptable way of speaking to the customer. The store made a mistake, which I understood, but to be talked to like I’m some brainless maggot is something else.
0 replies
14 months ago
Terrible experience
I am very unhappy with the service we received from doves, I just lost my mother and now I have to stress about the funeral as well, we were showed 2 caskets that are included in our package, we chose 1 that we really loved and thought our mother deserved to rest in. While we were at the Doves branch in Vereeniging, the lady showed us the ones in the showroom and told us that they are lower than what’s included in our package but she told us that she doesn’t have the stock of what we chose there. When we went to the Vanderbijlpark branch, a lady named Joyce showed us the same coffin we saw at the Vereeniging branch and told us that’s what is included in our package, and that they don’t have stock of the one we chose. She then quoted us on another one, told us we need to add money on top for it. This is the time when we should be mourning the loss of our mother and not worrying or stressing over a casket but Doves hasn’t made it easy for us. I wouldn’t recommend them to anyone.
0 replies
15 months ago
Wrong order
I went to the restaurant last night, I placed an order for 2 large pizzas, carnivore and spare rib. I received the carnivore pizza, but for the spare rib pizza I actually got a chicken pizza. The service was great and the food was nice but I’m disappointed that I was given the wrong pizza.
0 replies
31 months ago
Word of thanks to S’thembiso at Home-Connect with helping me via WhatsApp to reconnect my service with VUMA
Word of thanks to S’thembiso at Home-Connect with helping me via WhatsApp to reconnect my service with VUMA. He was available to answer all my questions, he is well informed and I’m satisfied. Thank you Sthe, hope you give the very same treatment to everyone you help.
131 replies
49 months ago
Vumatel-Homeconnect worst experience ever
I have had the worst experience ever with Vumatel and Home-connect, I applied for Vumatel fibre on Homeconnect on the 9th of February 2022 and made a payment same day, from the 10th of February 2022 they told me that I am already connected and that their system shows that the fibre was already installed where I stay. I have been telling them that I have never applied before and I have never had any installation done, so I was told to wait 2-3 weeks. On the 15th of March Homeconnect told me that the issue with my account has been resolved and they made a new application on my behalf. On the 22nd of March 2022 I received a call from Vumatel, they told me to make a payment so that they can come install the fibre, I told them I already made a payment on the 9th of February 2022 and they also debited money on the 26th of February 2022. They asked me for Proof of payment, I sent it and then they told me that Homeconnect must allocate the payment to Vumatel, so I called Homeconnect and asked them to do so. On the 23rd of March Vumatel called again and told me the payment has been allocated and asked me to give them 3-7 days they will come install the fibre. I waited but nothing happened, on the 14th of April 2022 Vumatel asked me for the proof of payment again, I sent it and they said the installation will take place soon. Today it’s the 21st of April 2022, I am still waiting for the Vumatel fibre installation. I just called Homeconnect today and they told me that they submitted my application for installation and it might take 3-6 weeks but since it’s been long it will take less time. I am fed up with both businesses, i regret ignoring the bad reviews about Vumatel and applying for it, I am so ****ed. I wouldn’t recommend or advice anyone to apply for this stupid fibre, I am a student at Unisa and I need internet to do my assignments and I do everything online but I always have to buy data, I really wish I had opted for LTE.
0 replies
49 months ago
Home connect agents
I had a problem with my application at home connect and the agents I kept getting hold off could not help me but there’s a lady named Princess Nyauza who assisted me and kept me updated on my application process throughout, I recommend speaking to her when you need help, she’s the best.
74 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
1 (16.666666666666668%)
2 Star
1 (16.666666666666668%)
1 Star
2 (33.333333333333336%)