TB
Tharina B
Active since Apr 2022
2
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Reviews
2 reviews37 months ago
Assaulted by waiter
Horrible and petrifying experience from Kaapstadt Brauhaus Paarl. Received cold pizzas and when we complained waiter assaulted me. Grabbed my hand and squeezed it. Manager was also apparently a trainnee and didnt know how to handle the situation. Owner should definitely do something about his staff!!! Will never ever return!
0 replies
49 months ago
Bad service and defective product
Good day, I visited your Canal Walk store about 1 and a half weeks ago. I asked your employees to find me a little box bag in a different color - biscuit. I gave them my number and name and all information. No one ever came back to me. Yesterday the 15/04/2022 was my birthday. I went back to your store to here if the bag is there or any new information. There was nothing. I then decided to take the bag that was in the store as it was a lighter one than the bourban one. I then noticed a few defects on this bag and asked if i can get some discount as this bag is not new anymore. Please find attached pictures. I was told NO. I am extremely disappointed in your customerl service and help. I being a business owner myself know how to treat clients and this is definitely NOT THE WAY! I would like a new little box bag in the biscuit color. As this one is really not in n good condition and to have a defective bag as a birthday present really doesn't feel good.
0 replies
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1 Star
2 (100%)