JB
James B
Active since Apr 2022
2
Reviews
0
Industries
Reviews
2 reviews49 months ago
No thought for the customer
Having had my car damaged in their wash bay, windscreen scratched and safety film damaged on one window, they were not in any hurry to get the matter resolved. The correct windscreen eventually arrived, but their service provider for the film, Claremont Fitment Centre, has had to redo the film four times, not just the one window, but had to replace all the film because they didn’t think to colour match the film. Every time they did it, there was dirt and grit under the film. The Dealer Principal has not been a help, and is now siding with the inept services of Claremont Fitment. The dealer principal has shown himself to be nothing but a stereotypical second hand car salesman - make the sale, then not support the customer, and a supporter of bullying and aggressive service providers. Stay away from them.
0 replies
49 months ago
Aggressive and threatening business owner
Shocking service provided by an inept and aggressive business owner who is very threatening and rude both to his staff and his customers. He will not accept that the work done at his business is shoddy. My fifth attempt to have his work REDONE, left me shaken. The previous four times had to be redone…. He accused me of lying about the initial damage that was done at a service dealership, and when I tried to de-escalate his ever growing aggression, I had to leave for fear of being assaulted. STAY AWAY FROM THIS BUSINESS AND ITS OWNER.
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Review Distribution
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2 Star
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1 Star
2 (100%)