AH
Anthony H
Active since May 2022
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
Key deposit not refunded after key broke because of faulty lock!?
We were in the self catering camping 1-3 Aug '25 We paid the bathroom key deposit We only used the key for the first time on the Sunday, it was not fitting properly in the lock, when trying to open the key broke We pgoned Charmaine and a guy came to fix the lock, he also said the lock was not installed properly since the metal plate for the lock was missing as well We asked for our key deposit and Charmaine rep****: "Kindly note that unfortunately, they will be no refund, as the key was not reported from the Friday until it broke on Sunday." As mentioned we only used the key for the first time on Sunday when packing up Please refund our deposit ASAP
0 replies
17 months ago
Order not delivered and false promises to call back - zero communication
Hi my order was placed online 2022688030 on 3 Nov It was scheduled to be delivered on 11 Nov but still has not been delivered We've called your support number 0860284533 more than 10 times over the last week and each time they promise to call me back PLEASE can you deliver my order ASAP I do not want a refund I need what I ordered
579 replies
47 months ago
Sanlam takes months to process your medical aid gap cover claims - horrible client service
Sanlam takes months to process your medical aid gap cover claims My son had an operation in the beginning of this year We are still waiting for Sanlam to pay out our medical aid gap cover claim We probably used more cell airtime than what our claim is worth to try get feedback Please this is the most horrible client service ever We have been promised many times that they'll pay our claim in the next 7 days but time goes by and nobody gives us feedback Super unprofessional
268 replies
47 months ago
Santam medical aid gap cover takes months to pay a claim
Santam medical aid gap cover takes months to pay a claim Hi, my son went for an operation early this year, we are still waiting for our claim to be paid We have probably phoned out more cell airtime than our actual claim is worth Horrible client experience
402 replies
48 months ago
Vodacom does not get back to you - horrible, no non-existent customer support!
Hi, I applied for 2 new contracts and sent Nomfundo Zungu as well as customercare@vodacom.co.za the requested documents After numerous calls as well as emails I still haven't received any feedback Now my cell number is also blocked on your support number 08217844 - what a joke!?
356 replies
Review Distribution
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1 Star
5 (100%)