Active since May 2022
I think this business is a ****. It double charged me for an order; and now, nearly 3 weeks later I have not received the order. Beware.
I tried to remove a vehicle from my policy using the website/online function... I tried 3 times. It did not work. This needs to be fixed.
Despite receiving the following response from Welle Official on Hello Peter, I have not heard a word from them; they have not contacted me, and it is now a month since I placed the order. I have not received order confirmation, my order, or a refund. This business does not appear to be legitimate; they are not honouring the buy/sell compact. Good Day Lisa Trust you are well Thank you for raising this issue with our team ! We have assigned your matter to a respective consultant whom will be in touch with you shortly regarding your your matter. We do apologies for any inconvenience, our team will make sure thus matter is dealt with accordingly ! Regards, Welle Management.
I ordered on the 16th April. I did not receive any confirmation of order, but my payment went through. I have contacted the merchant and while they keep saying they are processing the order, they have not provided either confirmation of the order, nor the merchandise in 3 weeks. I do not recommend this merchant. I fear I have lost my money and not received the goods.
WARNING!!! ALERT!!! Do NOT buy from this site. It is a scam. I bought 2 pairs of boots, and received no confirmation of the order, a few platitudes that they were 'packing the item; and nothing has arrived. They will steal your money and you will not get your merchandise.